CaseManagementSpecialist

**Role type:** Full Time; Continuing **Department: **ESG - Enterprise Service Group **Salary:** UOM 7 - $111,275 – 120,453 p.a. plus 17% super * Specialist WorkCover and injury management portfolio / shape safe, sustainable return-to-work outcomes / collaborate across a leading university * Apply now to champion best-practice injury management, WorkCover claims and return-to-work support for our University community. * Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities. **Your next career opportunity:** You will manage a dedicated WorkCover claims portfolio, ensuring fair, timely and sustainable outcomes for injured staff. You will lead return-to-work coordination, early intervention and reasonable adjustment support while advising managers and HR on legislative obligations. You will help refine claims systems and reporting to improve outcomes across the University. **What you will deliver:** * Determine initial WorkCover claim liability, issue decisions and triage high-risk matters for early, targeted intervention. * Assess and manage ongoing entitlements, including medical expenses and weekly compensation, in line with legislation and policy. * Maintain accurate, secure case records and ensure compliance with WorkSafe claims management and privacy requirements. * Coordinate injury management and return-to-work plans, engaging internal stakeholders and external rehabilitation providers as needed. * Collaborate across Health & Safety and HR to deliver training, early support and reasonable adjustment initiatives. **You may be a great fit if you:** * Hold a Return to Work Coordinator certificate and Certificate IV in Personal Injury Management, or equivalent training and experience. * Bring at least three years’ complex workers’ compensation claims and return-to-work coordination experience. * Apply detailed knowledge of workplace injury leg