Case Management Extender

CaseManagementExtenderNICUCareguide(PFK)

Columbus, Ohio, United States FULL TIME Remote Friendly
The Brief

“Case Management Extender - NICU Careguide (PFK) at Case Management Extender. Skills: Case management, Patient navigation, Resource connection. Navigate and access community services. Provide support through population health programs”

Industry & Context.

Problems you'll solve

Problem solving

Eligibility Requirements

Expected to travel to assigned nursery daily for enrollments (~50% of work), Valid Ohio driver's license, Proof of auto insurance, Pass motor vehicle background inspection, Maintain qualification of insurance guidelines, Driving motor vehicles (work required), Physical demands: Bend/twist, Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Patient Equipment, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Color vision, Depth perception, Peripheral vision, Standing, Walking, Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

What They're Looking For.

Must Have

Valid Ohio driver's license, Proof of auto insurance, Active BLS certification

Nice to Have

Bachelor’s degree with background in health care, public health, or related clinical field, 2 years of experience working in healthcare in a patient facing role

What You'll Do.

Navigate and access community services

Provide support through population health programs

Arrange for or connect patients to needed services

and nurture relationships with local agencies

Engage and motivate members in case management programs

Collect information for assessments

Refer onward when criteria met

Provide personalized navigation support

Connect families to resources

Manage and monitor transitions between settings

Perform outreach to PCP/POC’s

Develop patients and family’s self-management skills

Answer incoming telephone calls

Schedule appointments

Resolve immediate needs

Manage administrative functions

Prepare and maintain records

Participate in orientation and continuing education

How You'll Work.

Team & Collaboration

Collaborates to arrange for or connect patients to needed services; Facilitates communication and collaboration amongst the healthcare team; Communicate clearly to team members

Communication Scope

Ability to communicate (verbally and written); Clearly convey information to team members, healthcare providers, and families with professionalism and tact

Free ATS check

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