Public Consulting Group LLC
public sector
CaseManagementAssociate1
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Case Management Associate 1 at Public Consulting Group LLC. Skills: case management, participant progress management, eligibility determination, vocational goal development, monitoring client progress, updating client case files, maintaining knowledge of program procedures, maintaining knowledge of community resources, maintaining contact with employed clients, completing county paper documents and forms, communication with employment organizations and educational programs, ensuring performance ”
What You'll Achieve.
Ensures all performance metrics are met in achieving participant stated outcomes.
Industry & Context.
Must reside in San Diego County, This position requires full-time (Mon-Fri) in-office work, from 8am-5pm., PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
What They're Looking For.
Must Have
2 to 4 years of customer relationship management or case management experience, An Associate’s or Bachelor’s degree however, a 2-year degree combined with 2 years of sales/client accounts experience may be considered in lieu of a 4-year degree.
What You'll Do.
Designs and develops plans for participants
such as determining and assigning work activities
educational and training programs.
Conducts assessments for barriers and skills.
Determines eligibility and need for supportive services including childcare
and ancillary services.
Manages participants progress towards achieving goals by creating and updating plans.
Assists program participants in developing vocational goals.
Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities.
Notifies county’s human services specialist of non-compliance with work activities.
Follows procedural requirement by updating client case files in systems.
Maintains up-to-date knowledge of program procedures and implement appropriately.
Maintains up-to-date knowledge of community resources
labor market and training resources.
Maintains in contact with each client placed in employment on a monthly basis.
Completes all necessary county paper documents and forms.
Maintains communication with employment organizations and educational programs where participants are located.
Ensures all performance metrics are met in achieving participant stated outcomes.
Ability to perform case management duties with customers in-person and on site.
How You'll Work.
Team & Collaboration
Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public.
Communication Scope
superior verbal and communications skills
Full Job Description
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit [www.publicconsultinggroup.com](http://www.publicconsultinggroup.com/). Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. _Services:_ * Program Consulting * Finance Consulting and Billing Services * Applied Technology * Outsourcing and Operations * Strategy * Project and Grants Management * Assessments and Feasibility Studies Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Our Human Services
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