Libra Solutions
Finance / FinServ
CaseCoordinationRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Case Coordination Representative at Libra Solutions. Skills: evaluating a prospective case, making funding related decisions, articulating the Libra process, fostering relationships across the legal and medical communities, oversee medical treatment, scheduling and coordinating appointments, analyzing medical records, arranging transportation, Assess and make funding decisions up to $25K, Maintain workflow through prioritization, Perform weekly metrics, Collaborate with internal stakeholders. ma”
What You'll Achieve.
ensure best care and best service possible; ensure service levels and revenue goals are met
Industry & Context.
Ability to assess overall case metrics; make timely decisions independently and with help from supervisor
Comfortable managing active caseload of (100-150) cases, Assess and make funding decisions up to $25K, The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods working on a walk; use hands to finger, handle or and reach with hands and arms.
What They're Looking For.
Must Have
Exemplary customer service, time management, Organized, ability to prioritize well, Knowledge of medical terminology, life cycle of a case, Ability to assess overall case metrics, build/maintain relationships with law firms, make timely decisions independently and with help from supervisor
Nice to Have
High School Diploma or GED, bachelor's degree, 1-3 years of relevant industry or legal experience, Bilingual in Spanish
What You'll Do.
managing active caseload of (100-150) cases
Grow relationship with law firms and medical providers
Communicate effectively with attorneys
clients and medical providers to ensure best care and best service possible.
Effectively oversee medical treatment for accident victims
including but not limited to scheduling and coordinating appointments
analyzing medical records and arranging transportation.
Assess and make funding decisions up to $25K
Maintain workflow through prioritization of daily and weekly tasks
Perform weekly metrics by reviewing dashboards
and noting basic trends to support accurate case tracking.
Collaborate with internal stakeholders to ensure service levels and revenue goals are met.
Occasionally assist with training new team members.
Provide the best customer service daily.
How You'll Work.
Team & Collaboration
Thrives in team environment; Collaborate with internal stakeholders to ensure service levels and revenue goals are met.; Occasionally assist with training new team members.
Communication Scope
Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible.
Process & Methodology
Organized and ability to prioritize well, Maintain workflow through prioritization of daily and weekly tasks
Full Job Description
Libra Solutions helps simplify and ease the burden of legal processes for plaintiffs, heirs, and the attorneys and doctors who serve them. By combining financial strength with technology-driven innovation, we simplify difficult legal processes, reduce delays, and help people access both money and the care they need, when they need it most. **Our companies are leaders in their industries!** MoveDocs streamlines the coordination of medical, financial, and professional services for personal injury cases—improving efficiency for attorneys, care providers, and their clients. Oasis Financial is the largest and most recognized plaintiff funding brand in the nation, having helped 400,000+ plaintiffs access more than $2 billion in funding while their personal injury cases progress. And through Probate Advance, we enable heirs to access their inheritance without waiting through the lengthy probate process. Together, under the Libra Solutions banner, we support a nationwide network of more than 45,000 attorneys and 10,000 healthcare providers – creating a powerful platform to deliver faster, more seamless outcomes for our customers. **Position Summary:** Libra Solutions is looking for a skilled Case Coordination Representative with legal and or medical experience. A Case Coordination Representative is proficient at evaluating a prospective case and making funding related decisions based upon its merits. This role is also responsible for articulating the Libra process, mission statement and fostering relationships across the legal and medical communities. **This position is remote in Arizona.** **Essential Functions:** * Comfortable managing active caseload of (100-150) cases * Grow relationship with law firms and medical providers * Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible. * Effectively oversee medical treatment for accident victims, including but not limited to scheduling and coordinating appointments
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