Phoenix Home Care and Hospice
Healthcare
CaregiverSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Caregiver Supervisor at Phoenix Home Care and Hospice. Skills: Caregiving, Supervision. Conduct client visits. Conduct field supervision visits”
What You'll Achieve.
Ensure quality care; Promote customer satisfaction
Industry & Context.
Problem-solving skills
Ability to travel throughout service area
What They're Looking For.
Must Have
High School Diploma or equivalent, 1-2 years caregiving experience, Valid driver's license, Reliable transportation, Current auto insurance, Ability to travel, Pass background check, Pass drug screening
Nice to Have
CNA certification, Supervisory or leadership experience
What You'll Do.
Conduct client visits
Conduct field supervision visits
Support caregivers in the field
Train caregivers in the field
Mentor caregivers in the field
Assist with onboarding new staff
Assist with orientation of new staff
Ensure new cases are opened
Complete required documentation
Complete client records accurately
Complete client records timely
Build relationships with clients
Build relationships with families
Build relationships with caregivers
Identify and address concerns
Promote customer satisfaction
Partner with office leadership
Support daily operations
Support service excellence
Report field performance concerns
Follow up on field performance concerns
Assist with operational responsibilities
Assist with office responsibilities
How You'll Work.
Team & Collaboration
Office leadership
Full Job Description
### Caregiver Supervisor ### Full Time | St. Louis, MO **Do you love helping people, building relationships, and making a difference in the lives of clients and caregivers?** Phoenix Home Care and Hospice is seeking a compassionate, dependable, and motivated Caregiver Supervisor to support our clients and caregiving teams throughout the St. Louis area. This role is ideal for someone who enjoys being out in the field, coaching and supporting caregivers, ensuring quality care, and serving as a trusted resource for both clients and staff. If you're looking for a career where every day is different and your work has a direct impact on others, we'd love to meet you. ### What You'll Do * Conduct client visits and field supervision visits * Support, train, and mentor caregivers in the field * Assist with onboarding and orientation of new staff * Ensure new cases are opened according to company standards * Complete required documentation and client records accurately and timely * Build strong relationships with clients, families, and caregivers * Identify and address concerns while promoting quality care and customer satisfaction * Partner with office leadership to support daily operations and service excellence * Report and follow up on field performance concerns * Assist with additional operational and office responsibilities as needed ### What We're Looking For * High School Diploma or equivalent required * CNA certification preferred but not required * Minimum 1-2 years of professional caregiving experience * Previous supervisory or leadership experience preferred * Strong communication, organization, and problem-solving skills * Ability to work independently and manage multiple priorities * Valid driver's license, reliable transportation, and current auto insurance * Ability to travel throughout the service area * Ability to pass a background check and drug screening ### Why Phoenix? * Medical, Dental, and Vision Insurance * PTO * Career growth opportunities * Ongoing
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