TheKey
CaregiverManager
“Caregiver Manager at TheKey. Skills: Train and supervise caregivers, Provide supervision to the caregivers, Conduct performance evaluations, Ensure that caregivers are matched appropriately with clients, Develop and manage caregiver schedules, Coordinate with administrative staff, Conduct regular assessments of care services, Implement quality improvement initiatives, Support and facilitate ongoing training for caregivers, Ensure caregivers are up to date in their licensing and compliance, Serve”
What You'll Achieve.
Meet caregiver retention guidelines
Industry & Context.
Ability to travel approximately up to 10% of the time, Ability to lift and carry up to 15-20 pounds, Ability to sit, stand, and walk for prolonged periods of time throughout the workday, Ability to use standard office equipment, On-call and after-hours support as needed, Fingerprint identification required for California based applicants
What They're Looking For.
Must Have
Two (2) years experience in health care, elder care, social work, or related industry, Ability to multi-task, work under pressure with changing priorities and stated deadlines, and effectively handle a heavy workload, Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel, Computer proficiency and ability to document timely and accurate notes in the system
Nice to Have
One (1) year of scheduling experience in a health care or human services setting using an online scheduling system
What You'll Do.
Train and supervise caregivers
and support to ensure they deliver compassionate and effective care to clients.
Provide supervision to the caregivers
and corrective action
ensuring the caregivers are fully prepared for assigned duties
Conduct performance evaluations
and implement development plans to enhance caregiver skills and performance.
Ensure that caregivers are matched appropriately with clients based on the needs of the client
the caregivers' skills
Develop and manage caregiver schedules
ensuring adequate coverage for all clients and responding promptly to changes or emergencies.
Coordinate with administrative staff to facilitate seamless communication and efficient workflow between caregivers and the office.
Conduct regular assessments of care services to ensure compliance with established organizational standards and state regulations.
Implement quality improvement initiatives based on feedback and evaluation results to enhance the quality of care provided.
Support and facilitate ongoing training for caregivers to enhance their skills
Ensure caregivers are up to date in their licensing and compliance
Serve as point of contact for caregivers in communications and/or troubleshooting when trying to resource assistance from benefits
and corporate human resources
Maintain accurate records ensuring that caregiver profiles
and availability are kept up to date.
Responsible for properly entering client and caregiver scheduling information into appropriate systems and updating as necessary.
Review caregiver payroll
including timekeeping
time off requests and approve daily/weekly for payroll processing.
Schedule client visits according to care plans and staff availability
Document incoming concerns from clients and report to management as identify trends and offer suggestions to improve the overall effectiveness of Caregivers
Understand client and caregiver schedules including educating on the importance of accuracy in schedules
meeting payroll and billing deadlines
Meet caregiver retention guidelines
and develop and implement retention improvement plans.
Support workers' compensation claims from start to finish
ensuring timely and accurate processing.
Work closely with our Workers' Compensation team to ensure compliance with all workers' compensation laws and regulations.
Comply with all relevant health and safety regulations to maintain a secure workplace for all staff
How You'll Work.
Team & Collaboration
Coordinate with administrative staff to facilitate seamless communication and efficient workflow between caregivers and the office.; Serve as point of contact for caregivers in communications and/or troubleshooting when trying to resource assistance from benefits, payroll, and corporate human resources; Work closely with our Workers' Compensation team to ensure compliance with all workers' compensation laws and regulations.
Communication Scope
Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel
Applying for this Caregiver Manager role?
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