Steadfast Health
Healthcare
CareSupportSpecialist(MedicalAssistant)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Care Support Specialist (Medical Assistant) at Steadfast Health. Skills: Patient care, Administrative support, EHR documentation. Serve as first point of contact. Offer professional communication”
Industry & Context.
Lift up to 20 pounds, Respond to emergency situations
What They're Looking For.
Must Have
High school diploma or equivalent, Active Medical Assistant Certification, Administrative experience healthcare setting, Organizational skills, Attention to detail, Experience managing scheduling, Experience data entry, Experience patient records, Experience insurance verification, Experience billing practices
Nice to Have
Experience behavioral health, Experience SUD care, Comfort with digital tools, Experience EHR platforms
What You'll Do.
Serve as first point of contact
Offer professional communication
Offer empathetic communication
Provide administrative support
Manage patient intake
Address patient concerns
Address patient challenges
Collect patient details
Collect medical history
Collect consent forms
Document patient details
Document medical history
Document consent forms
Verify patient insurance coverage
Assist with pre-authorizations
Ensure proper documentation for billing
Ensure patient records are complete
Ensure patient records are accurate
Ensure patient records are up-to-date
Maintain confidentiality
Collaborate with staff
Ensure timely patient care
Ensure efficient patient care
Adhere to HIPAA regulations
How You'll Work.
Team & Collaboration
Join team huddles; Interdisciplinary team; Supportive team
Communication Scope
Empathetic communication; Professional communication
Full Job Description
Steadfast Health was founded to establish a new standard of substance use disorder (SUD) care. Recognizing that traditional treatment methods often fall short of reaching patients when they’re most in need, Steadfast is relentlessly focused on making low-barrier, high quality care accessible to all. We know that the journey to recovery is unique for every individual, and our patient-centered approach ensures we meet patients where they are, providing evidence-based therapies with unwavering support in a compassionate environment that fosters healing and growth. Role At Steadfast Health, our Care Support Specialists are essential members of the care team, where your voice matters and your work makes a difference every day. We offer a predictable weekday schedule, no weekends or late nights, and an inclusive, supportive workplace where respect is the standard. You’ll join team huddles, contribute to patient care planning, and receive paid training in trauma-informed care. With opportunities to cross-train and grow into leadership or other clinical roles, you can build a career here, not just a job. And because we value our frontline teams, we celebrate your contributions through ongoing recognition programs. Some of the Benefits: Comprehensive medical, dental, and vision insurance for you and your family. 401(k) match up to 5% to help you invest in your future. 100% employer-paid short-term and long-term disability insurance, plus employer-sponsored life insurance for added peace of mind. Generous PTO, floating paid holidays, and paid volunteer days Access to Earned Wages: Access up to 50% of your earned wages before payday, giving you flexibility and financial peace of mind. Re-Fuel Days: Take four paid days each year to recharge — for mental health, rest, or continuing education. Employee Assistance Program (EAP): Free, confidential access to therapy sessions, legal guidance, financial resources, and health coaching. Stable, Balanced Schedule: Full-time weekday hour
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