Prosano Health Solutions
Healthcare
CareNavigator
“Care Navigator at Prosano Health Solutions. Skills: Specialist and diagnostic testing navigation, Patient care excellence, Privacy, Compliance, Customer/patient care excellence. End to end responsibility for specialist and diagnostic testing navigation. Leading and partnering with the care team to support patients in their journey toward their best health”
What You'll Achieve.
Achievement of improved health outcomes and cost savings; Provide an elevated primary care experience with gaps in care or other clinical needs
Industry & Context.
Empathetic problem-solver
100% on-site work at the care center location, May also involve movement between clinics as needed, Working hours may include extended hours
What They're Looking For.
Must Have
A Basic Life Saving (BLS) certification, High school diploma or GED, Electronic Medical Records experience, Customer service orientation and experience, Active AZ fingerprint clearance card
Nice to Have
Clinical background: Registered Medical Assistant (RMA), Certified Nursing Assistant (CNA), etc., Proficiency with other health care related software platforms, High degree of independence, flexibility, initiative, and commitment
What You'll Do.
End to end responsibility for specialist and diagnostic testing navigation
Leading and partnering with the care team to support patients in their journey toward their best health
Support members both in-person and virtually with real-time education
scheduling of specialist & diagnostic referral appointments
and follow-through + follow-up of those appointments
Participate in development and management of quality programs to include patient outreach to members in an effort to provide an elevated primary care experience with gaps in care or other clinical needs
Support members with chronic conditions by providing education
Lead service and schedule requests on member’s behalf
Inform and equip Care Team with referral information and requirements
Assist in specialist relationship management
Perform all other duties as assigned
How You'll Work.
Team & Collaboration
Partnering with the care team to support patients; Highly collaborative; Inform and equip Care Team with referral information and requirements
Communication Scope
Excellent interpersonal skills to include maintaining courteous, friendly and effective communications with patients, team members and external parties; communication skills across multiple modalities
Applying for this Care Navigator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Prosano Health Solutions?
Real rants from real employees. Read before you apply.