Centerwell Pharmacy
Healthcare
CareManager,TelephonicNurse2
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Care Manager, Telephonic Nurse 2 at Centerwell Pharmacy. Skills: Patient Management Program, Medication therapy management, Telephonic care. Conduct telephonic assessments. Provide medication education”
What You'll Achieve.
Promote optimal therapeutic outcomes
Industry & Context.
Occasional travel to Humana offices
What They're Looking For.
Must Have
Bachelor of Science in Nursing, 3 - 5 years clinical acute care experience, Licensed Registered Nurse (RN), Comprehensive knowledge of Microsoft Office, Managed care experience
Nice to Have
Epic certification preferred, Cerner certification preferred, Meditech certification preferred, Allscripts certification preferred, McKesson certification preferred, athenahealth certification preferred
What You'll Do.
Conduct telephonic assessments
Provide medication education
Develop individualized care plans
Monitor patient progress
Deliver telephonic patient-centered care
Support Patient Management Program
Manage medication therapy
Provide adherence support
Collaborate within protocols
Utilize telecommunication systems
How You'll Work.
Team & Collaboration
Collaborate within protocols
Communication Scope
Patient education
Full Job Description
# **Become a part of our caring community** We are seeking a dedicated and compassionate Registered Nurse with a Bachelor of Science in Nursing (BSN) to join our team as a Care Manager, Telephonic Nurse 2 within CenterWell Specialty Pharmacy. This role operates in a fast-paced, call center-based environment where clinicians are engaged on the phone for the duration of their shift, delivering high-quality patient support and education. In this pivotal role, you will support our **Patient Management Program** , focusing on individuals with specialized and complex health conditions, including autoimmune disorders, pulmonary diseases, neuromuscular disorders, infectious diseases, cancers, and other rare conditions. As a Care Manager, Telephonic Nurse 2, your primary responsibility is to conduct comprehensive telephonic assessments and evaluations of members, with a strong emphasis on **medication therapy management**. You will provide detailed education on medication administration, potential side effects, and adherence strategies to promote optimal therapeutic outcomes. Key responsibilities include: * Delivering telephonic, patient-centered care in a structured call-center environment throughout the shift * Providing medication education, including administration techniques, side effect management, and adherence support * Developing and implementing individualized care plans tailored to each member’s clinical needs * Monitoring patient progress through ongoing assessments and follow-up interactions * Collaborating within established protocols and utilizing advanced telecommunication systems to ensure consistent, high-quality care delivery The ideal candidate will bring strong clinical expertise, exceptional communication skills, and the ability to work independently in a structured, phone-based setting. This role requires comfort with sustained telephonic engagement and a commitment to delivering compassionate, patient-focused care. This position offers the opportunity
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