CareManager

Looking for a role you can be proud of? Then read on to discover how you can make a real difference with Home Instead. Join Home Instead and be part of a team where your efforts are valued. 96% of our Care Professionals say they’re proud to work here, 95% feel motivated to go the extra mile, and we’ve been recognised by the Financial Times as one of the UK’s top employers. At Home Instead , we believe care is personal. It’s about kindness, dignity, and helping people live happy and comfortably in the place they love most – their own home. We’re looking for a compassionate and motivated Care Manager to lead our Warminster office and support the continued growth of a high-quality domiciliary care service that truly makes a difference in our local community. This is an exciting opportunity for someone who shares our values, leads with heart, and wants to build a service they can be proud of. As Care Manager (with Registered Manager responsibilities), you will oversee the day-to-day operations of the service, ensuring the highest standards of care, compliance, and team leadership. This Involves: * Working closely with the Franchise Owner to grow and develop the service locally * Act as the Registered Manager for regulated activities * Ensure compliance with CQC and all relevant legislation and Home Instead standards * Lead, inspire, and support the office team and Care Professionals * Promote a culture of person-centred, relationship-led care * Manage client enquiries from first contact through to assessment and onboarding * Complete care planning, risk assessments, and quality assurance visits * Oversee complaints, incidents, and safeguarding processes * Support recruitment, training, and staff development * Monitor quality control systems and continually improve processes * Support payroll, budgets, and reporting * Represent Home Instead within the community and build local relationships * Manage and take participate in the on-call rota The Facts We value and support