Ennoble Care
Healthcare
CareCoordinatorLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Care Coordinator Lead at Ennoble Care. Skills: Care coordination, Team leadership, Clinical operations. Supervise and mentor Care Coordinators. Onboard Care Coordinators”
Industry & Context.
Troubleshooting
Occasional on-call coverage, Occasional weekend coverage, High-volume communication environment, Prolonged periods sitting at desk, Working on computer, Communicate via phone, Communicate via video conferencing
What They're Looking For.
Must Have
Active RN license in Florida, 3+ years care coordination experience, 3+ years case management experience, 3+ years clinical operations experience, 1+ year team lead experience, 1+ year supervisory experience, Experience with EHR systems, Proficiency with Microsoft Teams, Proficiency with Outlook, Proficiency with standard office applications, Knowledge of Medicare billing, Knowledge of Medicaid billing, Knowledge of CCM services, Knowledge of RPMHI services, Knowledge of home health order workflows, Excellent organizational skills, Ability to manage multiple patient cases, Ability to manage multiple team members
Nice to Have
Experience in home health, Experience in primary care, Experience in mobile healthcare, Experience in in-home healthcare, Bilingual English/Spanish, Familiarity with prior authorization processes, Familiarity with Cover My Meds, Familiarity with DME coordination, Experience with LabFlorida, Experience with RapidXUS, Experience with Office Ally, Experience with acquired healthcare practices, Experience with transitioning healthcare practices, BSN preferred
What You'll Do.
Supervise and mentor Care Coordinators
Onboard Care Coordinators
Train Care Coordinators
Provide performance support
Serve as escalation point
Coordinate daily huddles
Coordinate team coverage schedules
Monitor team workload
Process incoming referrals
Route prior authorizations
Route home health orders
Coordinate medication refills
Schedule follow-up with providers
Manage relationships with home health agencies
Coordinate DME orders
Maintain accurate patient records
Document plan of care
Coordinate with Patient Intake
Support CCM billing workflows
Support RPM billing workflows
Support BHI billing workflows
Ensure proper documentation
Ensure care plan completion
Manage provider communication channels
Serve as primary point of contact
Relay patient inquiries
Relay clinical messages
Participate in FL team check-ins
Participate in operational meetings
Escalate staffing concerns
Escalate workflow issues
Escalate patient care risks
How You'll Work.
Team & Collaboration
Clinical operations liaison; External home health agencies; Labs; Central operations team; Providers; Patient Intake team; Credentialing teams; Billing teams; Provider communication channels
Communication Scope
Clinical communication; Patient communication
Full Job Description
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Position Summary The Care Coordinator Lead oversees daily care coordination operations for the Orlando/Central Florida market. This role combines hands-on care coordination with team leadership, mentoring new Care Coordinators, and serving as the primary clinical operations liaison between providers, external home health agencies, labs, and the central operations team. The ideal candidate is an experienced RN with strong organizational skills who thrives in a fast-paced, remote healthcare environment. Essential Responsibilities Team Leadership Supervise and mentor a team of Care Coordinators, including onboarding, training, and ongoing performance support Serve as first point of escalation for CC team questions on referrals, prior authorizations, DME orders, and clinical workflows Coordinate daily huddles and team coverage schedules (breaks, PTO, on-call rotation) Monitor team workload and redistribute tasks to maintain patient care standards Care Coordination Process and route incoming referrals, lab orders, prior authorizations, and home health orders to appropriate providers for review and signature Coordinate medication refills, lab result routing, and follow-up scheduling with NPs and physicians Manage relationships with external home health agencies (Vita
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