DaVita Integrated Kidney Care
Healthcare
CareCoordinator-DavitaIKC-Parma
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Care Coordinator - Davita IKC - Parma at DaVita Integrated Kidney Care. Skills: Patient care, Care coordination. Coordinate patient care. Ensure access to resources”
What You'll Achieve.
Deliver highest quality care; Deliver high-quality patient care
Industry & Context.
Mileage reimbursement, Flexibility as needed, Home workspace required, High-speed internet required
What They're Looking For.
Must Have
High school diploma or GED, 2+ years professional office experience, Ability to handle confidential information, Verbal communication skills, Proficiency in Microsoft Office, Proficiency in Excel, Proficiency in Outlook, Reliable transportation required, Home work environment required
Nice to Have
1-3 years clinical medical office experience, CNA or MA experience, Experience coordinating care, Familiarity navigating insurance payers, Experience in direct patient care, Prior medical office environment experience, Electronic Medical Records experience
What You'll Do.
Coordinate patient care
Ensure access to resources
Assist with referrals
Assist with provider appointments
Perform outbound calls
Respond to inbound calls
Complete non-clinical screenings
Complete non-clinical pathways
Escalate to Integrated Care Nurse
Move patients through continuum of care
Complete tasks as directed
Identify eligible resources
Help members enroll in programs
Communicate directly with patients
Maintain accurate documentation
Maintain complete documentation
Maintain confidential documentation
How You'll Work.
Team & Collaboration
Work with Nurse Practitioners; Work with RN Case Managers; Collaborate with Integrated Care Nurses; Collaborate with dialysis clinics; Collaborate with health plans; Collaborate with stakeholders
Communication Scope
Oral communication; Written communication
Full Job Description
**Posting Date** 05/29/2026 9050 N Church Drive, Parma Heights, Ohio, 44129, United States of America **Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator** It takes a village to care for our patients, and as a **Care Coordinator (CC)** , you’ll be at the heart of that Village. You’ll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the **highest quality care**. You’ll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly. **Position Details:** * **HYBRID schedule in designated region supporting Davita clinics 3-4 days per week, remaining time from home.** * Full-Time, Monday–Friday schedule (no weekends) * Daily start time between 7:00–8:00 AM * Reliable transportation required * Mileage reimbursement for commute to clinics * Must provide flexibility as needed to meet patient and clinic needs * **Home work environment must include a quiet, private space with high-speed internet** **Responsibilities:** * Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments * Perform outbound calls and respond to inbound calls from patients, providers, and Village resources * Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed * Assist the clinical team with moving patients through the continuum of care by completing tasks as directed * Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs * Communicate directly with patients in a timely and professional manner * Maintain accurate, complete, and confidential documentation * Demonstrate exceptional two-way communication, both oral and written * Act in alignment with DaVita’s
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