Premera

Healthcare

CareCoordinator-ClinicalAppealsRN

$80–126k Telecommuter FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Care Coordinator - Clinical Appeals RN at Premera. Skills: Clinical appeals, Medical necessity review, Utilization Management. Perform medical necessity review. Consult with Medical Directors”

What You'll Achieve.

Meet production metrics; Exceed production metrics; Meet quality metrics; Exceed quality metrics; Ensure UM decision determinations compliant; Ensure UM timeliness standards compliant

Industry & Context.

Healthcare
Problems you'll solve

Critical thinking skills

What They're Looking For.

Must Have

Bachelor's degree or 4 years work experience, Current State Licensure as a registered nurse, 3 years of clinical experience

Nice to Have

Utilization Management experience, Experience working in the health plan industry

What You'll Do.

Perform medical necessity review

Consult with Medical Directors

Document clinical information completely

Accurately document clinical information

Timely document clinical information

Meet production metrics

Exceed production metrics

Exceed quality metrics

Maintain understanding of Plan's provider contracts

Maintain understanding of member contracts

Maintain understanding of authorization requirements

Maintain understanding of clinical criteria

Identify Clinical Program opportunities

Refer members to healthcare program

Collaborate with Customer Service

Collaborate with Claims Operations

Collaborate with Sales

Collaborate with Marketing

Collaborate with Health Care Services

Educate Customer Service

Educate Claims Operations

Educate Health Care Services

Consult with Customer Service

Consult with Claims Operations

Consult with Marketing

Consult with Health Care Services

Ensure consistent work processes

Ensure procedural application of clinical criteria

Maintain understanding of accreditation requirements

Maintain understanding of regulatory requirements

Ensure accreditation requirements are followed

Ensure regulatory requirements are followed

Ensure UM determinations are compliant

Ensure UM timeliness standards are compliant

Support the Plan's Quality Program

Participate in quality improvement activities

Perform other duties as assigned

How You'll Work.

Team & Collaboration

Partner with Medical Directors; Partner with Premera Departments; Collaborate with Customer Service; Collaborate with Claims Operations; Collaborate with Sales; Collaborate with Marketing; Collaborate with Health Care Services; Partner with cross-functional teams

Full Job Description

**Workforce Classification:** Telecommuter **Join Our Team: Do Meaningful Work and Improve People’s Lives** Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. [ _Learn more about our recent awards and recognitions as a greatest workplace._](https://www.premera.com/visitor/careers#awards) Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: [_https://healthsource.premera.com/_](https://healthsource.premera.com/). The Care Coordinator performs clinical appeals, prospective review (benefit advisory/ prior authorization) admission, concurrent, and retrospective reviews according to established criteria and protocols to determine the medical appropriateness of the clinical requests from providers. The incumbent partners with Medical Directors and other Premera Departments such as FEP, National Account Liaisons, Health Care Services and Claims to ensure appropriate cost-effective care by applying their clinical knowledge and critical thinking skills to assess the medical necessity of inpatient admissions, outpatient services and procedures, benefit application and provider out of network requests. This work is done for all lines of business and all geographic regions. **__What you will do:__** * Performs medical necessity review that includes inpatient review, concurrent review, benefit advisory/prior authorization, retrospective, out of network, and appropriateness of treatment setting reviews to ensur

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