Premera
Healthcare
CareCoordinator-ClinicalAppealsRN
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Care Coordinator - Clinical Appeals RN at Premera. Skills: Clinical appeals, Medical necessity review, Utilization Management. Perform medical necessity review. Consult with Medical Directors”
What You'll Achieve.
Meet production metrics; Exceed production metrics; Meet quality metrics; Exceed quality metrics; Ensure UM decision determinations compliant; Ensure UM timeliness standards compliant
Industry & Context.
Critical thinking skills
What They're Looking For.
Must Have
Bachelor's degree or 4 years work experience, Current State Licensure as a registered nurse, 3 years of clinical experience
Nice to Have
Utilization Management experience, Experience working in the health plan industry
What You'll Do.
Perform medical necessity review
Consult with Medical Directors
Document clinical information completely
Accurately document clinical information
Timely document clinical information
Meet production metrics
Exceed production metrics
Exceed quality metrics
Maintain understanding of Plan's provider contracts
Maintain understanding of member contracts
Maintain understanding of authorization requirements
Maintain understanding of clinical criteria
Identify Clinical Program opportunities
Refer members to healthcare program
Collaborate with Customer Service
Collaborate with Claims Operations
Collaborate with Sales
Collaborate with Marketing
Collaborate with Health Care Services
Educate Customer Service
Educate Claims Operations
Educate Health Care Services
Consult with Customer Service
Consult with Claims Operations
Consult with Marketing
Consult with Health Care Services
Ensure consistent work processes
Ensure procedural application of clinical criteria
Maintain understanding of accreditation requirements
Maintain understanding of regulatory requirements
Ensure accreditation requirements are followed
Ensure regulatory requirements are followed
Ensure UM determinations are compliant
Ensure UM timeliness standards are compliant
Support the Plan's Quality Program
Participate in quality improvement activities
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Partner with Medical Directors; Partner with Premera Departments; Collaborate with Customer Service; Collaborate with Claims Operations; Collaborate with Sales; Collaborate with Marketing; Collaborate with Health Care Services; Partner with cross-functional teams
Full Job Description
**Workforce Classification:** Telecommuter **Join Our Team: Do Meaningful Work and Improve People’s Lives** Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. [ _Learn more about our recent awards and recognitions as a greatest workplace._](https://www.premera.com/visitor/careers#awards) Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: [_https://healthsource.premera.com/_](https://healthsource.premera.com/). The Care Coordinator performs clinical appeals, prospective review (benefit advisory/ prior authorization) admission, concurrent, and retrospective reviews according to established criteria and protocols to determine the medical appropriateness of the clinical requests from providers. The incumbent partners with Medical Directors and other Premera Departments such as FEP, National Account Liaisons, Health Care Services and Claims to ensure appropriate cost-effective care by applying their clinical knowledge and critical thinking skills to assess the medical necessity of inpatient admissions, outpatient services and procedures, benefit application and provider out of network requests. This work is done for all lines of business and all geographic regions. **__What you will do:__** * Performs medical necessity review that includes inpatient review, concurrent review, benefit advisory/prior authorization, retrospective, out of network, and appropriateness of treatment setting reviews to ensur
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