Spear Physical and Occupational Therapy
Physical and Occupational Therapy
CareCoordinator
“Care Coordinator at Spear Physical and Occupational Therapy. Skills: 5-star customer service, collaborative spirit. supporting patient care. making our patients feel welcomed and valued”
What You'll Achieve.
ensure everyone receives the care and support they need
Industry & Context.
Manual dexterity to manipulate office equipment and make written notations., Ability to use computer keyboard 90% of each workday., Hearing acuity to communicate over the telephone., Visual acuity to read information on computer screen., The ability to sit, stand, walk for extended periods of time, Occasionally lift 10 pounds floor to waist
What They're Looking For.
Must Have
Previous customer service experience, Strong communication skills, ability to multi-task, A attention to detail, willingness to grow
Nice to Have
BA. BS degree preferred
What You'll Do.
supporting patient care
making our patients feel welcomed and valued
controlling the flow of the appointment
respond to all phone calls and emails within 2 hours and always within 24hours
guide our patients through our out-of-network experience
greet all patients who enter the clinic with a smile
execute 5-star customer service
How You'll Work.
Team & Collaboration
foster a true community environment for both patients and team; collaborative spirit is valued; we don’t work in silos; celebrate wins and learn from losses with your patients, colleagues, and surrounding communities
Communication Scope
Strong communication skills
Applying for this Care Coordinator role?
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