CareCoordinator

## Description Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Brooklyn Heights clinic in Brooklyn.   Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours.   Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need ## Qualifications Previous customer service experience.Someone who is hospitable, welcoming, and team-orientated.Strong communication skills and ability to multi-task.A strong attention to detail and willingness to grow.BA.BS degree preferred, not required. ## What We Offer We know that exceptional patient service can only be achieved when our team is well cared for.We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: One Medical paid membership. Learn more at onemedical.com/businessMental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.Medical, Dental, Vision Benefits, Commuter FSA Plan.401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensationGenerous paid time including PTO, Floating Holidays, Company Holidays, Mental Health Commuter FSA Plans – pretax savings p