Spear Physical and Occupational Therapy
Physical Therapy
CareCoordinator
“Care Coordinator at Spear Physical and Occupational Therapy. Skills: Customer service, Patient support, Communication. Support patient care. Make patients feel welcomed”
Industry & Context.
Manual dexterity to manipulate office equipment, Ability to use computer keyboard 90% of each workday, Hearing acuity to communicate over the telephone, Visual acuity to read information on computer screen, Ability to sit, stand, walk for extended periods of time, Occasionally lift 10 pounds floor to waist
What They're Looking For.
Must Have
Previous customer service experience, Strong communication skills, Ability to multi-task, Attention to detail
Nice to Have
BA. BS degree preferred
What You'll Do.
Make patients feel welcomed
Control appointment flow
Respond to phone calls and emails
Guide patients through out-of-network experience
Greet patients with a smile
Execute 5-star customer service
How You'll Work.
Team & Collaboration
Collaborative spirit is valued; Work with product team
Communication Scope
Strong communication skills
Applying for this Care Coordinator role?
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