Bupa Global

CareCoordinator

Beijing, China FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Care Coordinator at Bupa Global. Review inpatient and day hospital admissions. Identify and seek relevant clinical information”

What You'll Achieve.

progress toward desired care; intervening to overcome deviations in the expected plan of reviewing the care plan; measuring intervention effectiveness

Industry & Context.

Problems you'll solve

analytical skills; resolving issues that could affect smooth care

What They're Looking For.

Must Have

decision making in a clinical setting, analytical skills, Basic knowledge of the treatment pathways specific to service user requirements, Good IT skills, Demonstrated ability to communicate with both clinical and non-clinical personnel across all levels of an organization, Working knowledge of healthcare system and resources

Nice to Have

CS and clinical background, Bed management and discharge planning experience

What You'll Do.

Review inpatient and day hospital admissions

Identify and seek relevant clinical information

Update patient management system

Participate in case review

Coordinate information and care requirements

Resolve issues affecting care

Monitor delivery of care

Intervene to overcome deviations

Review care plan with customers

Interact with departments to negotiate scheduling

Maintain ongoing communication with utilization review staff

Evaluate outcomes of care

Implement ongoing recommendations

Triage cases referred for complex case management

Assist with evacuation/repatriation

Allocate cases to global case management teams

Monitor cases throughout working hours

How You'll Work.

Team & Collaboration

cross-functional coordination; coordinating information and care requirements with other care; fostering peer providing education to others regarding the case management process; Evaluates outcomes of care with the interdisciplinary team

Communication Scope

Excellent interpersonal, communication and organisational skills; Demonstrated ability to communicate with both clinical and non-clinical personnel across all levels of an organization

Full Job Description

Job Description: **Care Coordinator** **Location: Beijing** **Fixed term contract (3 years)** **Full time** **Hybrid working** **We make health happen** Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. **How you’ll help us make health happen** * Review complex inpatient and day hospital admissions and discharges, and prioritising daily reviews * Identifying and seeking relevant clinical information to accurately update the patient management system and selected clinical software tools. * Participating in case review meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process. * Monitor the delivery of care with hospital bed managers; request copies of documented careplans; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with customers in conjunction with the direct care providers; interacting with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consult; maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan. * Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team implementing ongoing recommendati

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