Wellthy
Healthcare
CareCoordinator,APAC
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Care Coordinator, APAC at Wellthy. Skills: Care coordination, Healthcare logistics, Member support. Address caretaking needs of families. Organize and manage care plans”
Industry & Context.
Quiet space to take calls, Professional environment, Private, secure internet, Private, dedicated space
What They're Looking For.
Must Have
5+ years work experience in a healthcare role, Fluency in English, Demonstrated knowledge of healthcare sector, Ability to integrate and collaborate well, Adapting to evolving service experiences
Nice to Have
University Degree in Social Work, Advanced degrees, Comfort with emerging technology, Curiosity around AI, Experience developing and facilitating care plans, Providing ongoing, hands-on support, Experience creating high-touch customer journey, Remote work experience, Proficiency with macOS systems, Proficiency with GSuite, Proficiency with Slack, Proficiency with 1Password
What You'll Do.
Address caretaking needs of families
Organize and manage care plans
Find the right provider
Own subset of Care Projects
Enhance member experience
Connect with families and caregivers
Advise on healthcare-related tasks
Research healthcare-related tasks
Coordinate healthcare-related tasks
Execute healthcare-related tasks
Understand care needs of working family
Contribute to understanding global service areas
Support improvement of Wellthy Guides
Support localization of Wellthy Guides
Support improvement of Community Resources
Support localization of Community Resources
Collaborate on non-client-specific initiatives
Provide feedback on global products
Provide feedback on global services
Provide feedback on global marketing
Provide feedback on global guides
Maintain subset of care projects
Maintain subset of care tasks
Support on the front lines
Guide members through care experiences
How You'll Work.
Team & Collaboration
Collaborate with others; Collaborate on initiatives
Full Job Description
Why Wellthy is for you! At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we’re seeking collaborative, curious, and purpose-driven teammates to help us expand what’s possible. We value a mindset of continuous learning, especially when it comes to emerging technology. Whether it’s AI, automation, or other innovations, we see new tools as accelerators empowering us to scale our impact, work smarter, and stay at the forefront of care delivery. Our work is grounded in the expertise of seasoned care professionals who understand families’ real challenges - paired with agile, tech-powered solutions that help us deliver that support efficiently and at scale.We partner with leading companies including more than 35 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members. We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us. As our Care Coordinator, you will have a unique hybrid opportunity to primarily serve as a back-end adviser while also seeking ways to support Wellthy members on the front lines. In this role, you will address the unique caretaking needs of families and members within Asia Pacific regions (e.g., Japan, Hong Kong, Taiwan, India, Australia etc…) by organizing and managing care plans. Your primary responsibilities will involve back-end logistical tasks, such as finding the right provider, managing medical bills, making appointments, tracking medications, and vetting facilities and insurance. Additionally, you will own a subset of
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