Prosano Health Solutions
healthcare
CareCenterManagerII
“Care Center Manager II at Prosano Health Solutions. Skills: operational efficiency, quality of care, team development, stakeholder management, community relations. facilitates day-to-day clinical operations within the Care Center. facility opening and closing”
What You'll Achieve.
excellence in member satisfaction; quality care; care center operations; aligned with Key Performance Indicators (KPIs)
Industry & Context.
Working hours may include extended hours, 100% on-site work at the care center location, may also involve movement between clinics as needed, residency, and work to be performed, within the State of Arizona
What They're Looking For.
Must Have
High School Diploma, 3 years in healthcare management directly serving patients, BLS Certification required within 30 days of hire, Excellent patient or customer service and communication skills, Proficient PC skills
What You'll Do.
facilitates day-to-day clinical operations within the Care Center
facility opening and closing
staff and provider interactions
Oversee the operational efficiency and quality of care center services
direct supervision of medical assistants and patient experience coordinators and other staff
Manages and oversees human resources functions
ongoing performance management
build and develop a high=performing team committed to service excellence
Collaborate closely with the Care Center team to ensure the Care Center’s performance in effective value-based care and are aligned with Key Performance Indicators (KPIs)
Ensures staff meetings and huddles meet Prosano’s ‘Healthy Huddle’ experience standards
Oversee systems and processes vital to the Care Center operations
supply management systems
Be an ambassador in the local community - building relationships with other healthcare providers
social/community organizations
and marketing partners
How You'll Work.
Team & Collaboration
collaboration with the Medical Director and Care Delivery Team; partnership with the Care Center lead physician and the executive leadership team; work collaboratively with the team to ensure these responsibilities are carried out effectively; Collaborate closely with the Care Center team
Communication Scope
Excellent patient or customer service and communication skills
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