Wellthy
Healthcare
CareAdviser
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Care Adviser at Wellthy. Skills: Care advising, Care coordination support. Execute care-related tasks. Support Care Coordinators”
What You'll Achieve.
Deliver high-quality results; Ensure timely task completion; Ensure seamless execution of tasks; Ensure timely progress of tasks; Ensure all assigned tasks meet quality standards
Industry & Context.
Resourceful solutions
Quiet space to take calls, Professional environment, Private, secure internet access, Private phone access, Distraction-free space
What They're Looking For.
Must Have
Associates Degree or Higher, 3+ years work experience in Health Care, Caregiving field, or customer service or administrative experience
Nice to Have
Comfort with emerging technology, Curiosity around how tools like AI can support workflow, 1+ years experience in senior living facilities or property management, Section 8/Low-income housing vouchers experience, Facility placement experience, Experience researching and vetting medical providers, Experience with mental health/substance abuse, General knowledge of diagnoses, Experience locating mental health providers, Experience locating residential facilities, Experience locating support groups, Experience with private in-home support services, Experience with agency in-home support services, Experience with childcare, Experience with elderly care, Experience with personal care, Experience with medical billing/coding, Experience with insurance, Experience with billing claims, Experience with Veterans Affairs, Experience with benefits for military personnel, Experience with services for military personnel, Providing ongoing, hands-on support for complex healthcare situations, Experience creating high-touch customer journey experience, More than one language
What You'll Do.
Execute care-related tasks
Support Care Coordinators
Meet output and quality standards
Leverage Wellthy’s Care Network
Complete tasks timely and effectively
Synthesize information
Identify resourceful solutions
Implement resourceful solutions
Partner with Care Coordinators
Partner with Care Managers
Ensure seamless execution
Ensure timely progress
Communicate task progress
Communicate barriers to completion
Ensure tasks meet quality standards
Support development of internal resources
Support maintenance of internal resources
Support improvement of internal resources
Contribute to team culture
Contribute to team goals
Provide feedback on workflows
Participate in team discussions
Support cross-functional initiatives
Assist with non-client-specific work
Advise on product improvements
Advise on service improvements
Collaborate on marketing materials
How You'll Work.
Team & Collaboration
Cross-functional initiatives; Team discussions
Communication Scope
Wellthy Way of Communicating
Full Job Description
Why Wellthy is for you! At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we’re seeking collaborative, curious, and purpose-driven teammates to help us expand what’s possible. Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery. Through Wellthy, millions of families have access to support to help them manage care during every stage of life, with hands-on experts guiding families through caregiving or backup care journeys. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare. This combination allows us to support families not just in navigating care decisions, but in accessing real, hands-on help when and where they need it most. Together, we’re building a more connected, comprehensive care experience for families and caregivers alike. We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members. We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us. As our
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