Playtech
Information Technology And Services
CardShuffler/3PM11PMShift/Southfield,MI
“Card Shuffler/3PM-11PM Shift/Southfield, MI at Playtech. Skills: shuffling, sorting, counting card games, Present games in a live streaming environment, adhering to the multi-state Gaming Commission Regulations, PT Services Delaware regulations, and live unit policies and procedures, Attend live gaming tables for card-change procedure according to the company’s guidelines, Evaluate and keep track of the quality and visual look of the cards, Properly check and shuffle gaming cards at the card cou”
Industry & Context.
deal with potential guest conflicts professionally
Must be 21 years of age or older, Ability to work a variety of shifts, including nights, weekends, and holidays, Be able to wear assigned uniforms, highly repetitive hand and arm movements
What They're Looking For.
Must Have
Must be 21 years of age or older, Basic computer skills- MS Office, electronic mail, etc., Ability to deal, shuffle, sort cards, and other operating gaming equipment involving highly repetitive hand and arm movements, Ability to work a variety of shifts, including nights, weekends, and holidays, Punctuality and attention to detail, Be able to wear assigned uniforms, Must be able to obtain a Michigan Casino license
Nice to Have
Excellent customer service skills and interpersonal skills to effectively communicate with customers in a live streaming environment, Ability to maintain a professional demeanor, including manner of speech, appearance, and posture in a fast-paced environment, Ability to deal with potential guest conflicts professionally, maintaining Playtech’s guest service standards
What You'll Do.
and counting card games for all studio tables in a live streaming environment
Present games in a live streaming environment
adhering to the multi-state Gaming Commission Regulations
PT Services Delaware regulations
and live unit policies and procedures
Attend live gaming tables for card-change procedure according to the company’s guidelines
Evaluate and keep track of the quality and visual look of the cards
Properly check and shuffle gaming cards at the card counting rooms (hereinafter
Follow the internal shuffling procedure in the CCRs and all live gaming tables
Follow the work rotation schedule assigned when performing duties
Immediately report to the Pitboss of any risks or committed mistakes
and/or unusual activities in the gaming studios and other companies’ premises caused by other employees or other causes
Inform Pitboss on time to replace and/or receive new cards or a deck of cards for each shift
Maintain and store playing cards in safe areas
equipment for the tables
and keep related documentation up to date
Attend training courses/workshops as required and strive to improve technical skills continually
Assist with training new shufflers if required by the management
Follow any updates and amendments to the shuffling procedures
Keep a professional demeanor towards players
Maintain professional and clear communication with management and peers
Adhere to the gaming studios' rules and any other rules that management may introduce at any time
Keep confidential information within the company’s authorized individuals
Perform any additional duties as instructed by management
How You'll Work.
Team & Collaboration
Maintain professional and clear communication with management and peers; Assist with training new shufflers if required by the management
Communication Scope
interpersonal skills to effectively communicate with customers in a live streaming environment; professional and clear communication with management and peers
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