Indie Campers
Hospitality
CarRentalManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Car Rental Manager at Indie Campers. Skills: Rental operations, Customer service, Fleet management. Execute and coordinate all rental workflows. Track daily operations”
What You'll Achieve.
Ensure high-quality rental operations; Ensure seamless service coordination; Ensure consistent, customer-centric experience; Drive operational excellence; Drive team performance; Ensure smooth operational flow; Minimise rework; Disciplined operational spending
Industry & Context.
Lift or move light-to-moderate items (10–15 kg), Stand, walk, and move across the depot for long periods, Work indoors and outdoors in varying weather, Work weekends, holidays, and peak periods, Flexibility to work weekends, holidays, and peak periods
What They're Looking For.
Must Have
2 - 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing roles, Hands-on operational capability, Ability to multitask, prioritise, and handle physical tasks, Flexibility to work extended shifts during peak seasons, Driving License (Category B), English proficiency
What You'll Do.
Execute and coordinate all rental workflows
Track daily operations
Promote ancillary products
Conduct basic RV/van checks
Escalate complex technical or mechanical problems
Maintain accuracy of fleet status
Coordinate daily shifts
Onboard new team members
Oversee preparation and presentation of RVs for sales
How You'll Work.
Team & Collaboration
Cross-functional coordination
Full Job Description
About us Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone. The Branch Manager (City Lead) plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution. The Role The Branch Manager oversees the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size and the absence of specialised units (Servicing, RV Sales, Support). This role is 70–80% hands-on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness. Moreover, the Branch Manager reports to the District Manager and is responsible for cost control within the depot, including the efficient use of consumables, the prevention of unnecessary expenses, the minimisation of rework, and disciplined operational spending. Key Responsibilities Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance); Track daily KPIs; Promote ancillary products through value-based selling; Conduct basic RV/van checks (battery, water systems, gas, lights, tyres); Promptly escalate complex technical or mechanical problems to regional servicing teams; Maintain complete accuracy of fleet status and readiness in the operational systems; Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires; Oversee the prepara
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