CaptureStrategyOperationsManager

# ******Job Description Summary****** The Senior Capture Strategy Operations Manager supports the Sales and Business Development organization with a dual approach that spans across the Sales Capture process and the Commercial Operations Process. The ideal candidate will spend one third of the time as a metrics-driven leader serving as chief of staff for the S&BD VP, supporting core sales operations, managing the consolidated order pipeline, key Level 2 KPIs, and active budget ownership. The remaining time will be focused on leading a team of direct reports and aligning cross-functional and global stakeholders to deliver faster, more reliable, higher-quality proposals. This leader designs, deploys, and maintains standard work for capture and Deal Factory processes, color teams, competitive intelligence, and customer issue resolution, translating customer and competitive insights into actionable improvements that raise proposal quality, win performance, and sustain FLIGHT DECK practices through a multi-year roadmap. # **Job Description** ** _Roles and Responsibilities_** * Dotted line into S&BD VP supporting Sales Operations: * Order pipeline consolidation and Operational management * S&BD Active Budget management (T&L, Purchased services, sponsorships, tradeshows) * Growth Review management * Weekly sales and CIMS QMI * Strategic Pursuit priority list management across D&S * Level 2 KPIs: CSAT, Proposal OTD, Cash, Order forecasting * Own the planning and execution of extended leadership offsites, including agenda-setting, logistics, content orchestration, and follow-through actions that drive alignment and execution. * **People leader and process owner** for Capture & Proposal Operations, accountable for enterprise **KPIs/metrics** that drive predictable performance across Sales, Strategic Capture, Business Development, and the international Proposal Process (Deal Factory) organization. * **Lead and develop a high-performing team** focused on proposal process excelle