Veremark
Technology
CandidateSupportSpecialist(India)Contract
“Candidate Support Specialist (India) - Contract at Veremark. Skills: Candidate support, Missing information follow-ups, Case management. Manage centralized MI follow-ups. Support timely case progression”
What You'll Achieve.
Meet service level expectations
Industry & Context.
Issue resolution
What They're Looking For.
Must Have
Experience in customer support, Experience in candidate services, Experience in recruitment coordination, Experience in similar administrative role, Ability to handle sensitive information, Maintain data confidentiality, Detail-oriented approach, Proactive approach to resolving issues, Commitment to providing exceptional support
Nice to Have
Background in HR services, Background in background verification, Background in recruitment support, Familiarity with MI, Familiarity with CDE, Familiarity with background check processes
What You'll Do.
Manage centralized MI follow-ups
Support timely case progression
Prevent verification delays
Liaise with candidates or clients
Gather missing documentation
Gather incomplete documentation
Gather missing information
Gather incomplete information
Track active MI cases
Monitor active MI cases
Resolve active MI cases
Ensure clear communication
Ensure responsive communication
Maintain professionalism
How You'll Work.
Team & Collaboration
Scoping teams; Delivery teams
Communication Scope
Written communication; Verbal communication
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