Pfizer
Pharma or Healthcare
CandidateExperienceLead,Japan
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optimal for Mid candidates.
“Candidate Experience Lead, Japan at Pfizer. Skills: Candidate Experience, Recruitment, Stakeholder Management. Define and execute Candidate Experience strategy in Japan. Ensure consistent, high-quality, scalable hiring experience”
What You'll Achieve.
Enhance candidate satisfaction; Improve hiring effectiveness; Ensure compliance with global standards and local requirements
Industry & Context.
Translate data and candidate feedback into actionable insights
What They're Looking For.
Must Have
3 years experience with interviews, candidate screening and evaluation, 3 years experience in recruitment function (Midcareer, New grads, Handicapped) as a recruiting manager in a multi-national firm or in a recruitment agency, 3 years experience in working in a big company (300+), 5 years experience in people management as manager
Nice to Have
Experience leading recruitment or CX operations in a matrix or regional HR operating model, Proven ability to influence senior stakeholders without direct authority, Experience in recruitment process design, standardization, and continuous improvement, Experience working with global or regional HR / CX teams, Experience in Pharma or Healthcare industry, Experience in working for a company with matrix reporting system, Data literacy with the ability to translate metrics into business insights, TOEIC score above 850
What You'll Do.
Define and execute Candidate Experience strategy in Japan
scalable hiring experience
Address local market dynamics and regulatory requirements
Deliver end-to-end candidate experience
Improve recruiting and onboarding processes
Govern and optimize recruiting tools and systems
Support employer branding initiatives
Advise on regulatory implications
How You'll Work.
Team & Collaboration
Partner with Business Leaders, PX, recruiters, and RPO partners; Partner with senior business leaders; Influence hiring decisions; Lead, coach, and develop recruiters and RPO partners; Build CX capability; Develop succession pipelines; Lead effectively in a matrix organization; Support employer branding initiatives in partnership with PX and regional teams
Communication Scope
Excellent communication and interpersonal skills
Full Job Description
Role Summary The Japan Candidate Experience (CX) Lead is accountable for defining and executing the Candidate Experience strategy in Japan, in alignment with Global and APAC CX frameworks. This role serves as the CX owner for Japan, ensuring a consistent, high-quality, and scalable hiring experience while addressing local market dynamics and regulatory requirements. The role partners closely with Business Leaders, PX, recruiters, and RPO partners to deliver end-to-end candidate experience across all hiring segments, including early career, mid-career, and executive hiring. The Japan CX Lead also plays a critical role in capability building, stakeholder influence, and continuous improvement within a matrix organization. Key Responsibilities CX Strategy & Governance • Own and execute the Japan Candidate Experience strategy aligned with Global and APAC CX operating models • Act as the CX governance owner for Japan, ensuring compliance with global standards while incorporating local requirements • Drive adoption and localization of global CX processes, tools, and ways of working End-to-End CX Delivery • Own end-to-end CX delivery across all hiring segments (Early Career, Mid-career, Executive) • Partner with recruiters and RPOs to manage sourcing, interviewing, and hiring processes in Japan • Continuously improve recruiting and onboarding processes to enhance candidate experience, efficiency, and quality Stakeholder Partnership • Partner with senior business leaders as a strategic advisor on talent acquisition and workforce planning • Influence hiring decisions through data, market insights, and CX expertise • Balance business needs, candidate experience, and operational scalability in complex hiring scenarios Data, Insights & Continuous Improvement • Leverage CX and recruiting analytics to identify trends, risks, and improvement opportunities • Translate data and candidate feedback into actionable insights for business and regional CX leadership • Drive continuous impr
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