Airship
CampaignServicesSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Campaign Services Specialist at Airship. Skills: Campaign execution, Customer engagement, Data analysis. Execute campaign messages. Orchestrate customer journeys”
What You'll Achieve.
Drive revenue growth; Drive customer loyalty; Accelerate conversion; Foster deeper customer relationships; Increase customer platform adoption; Improve time to value
Industry & Context.
Data-driven decisions
10% travel
What They're Looking For.
Must Have
Experience executing digital marketing campaigns, Experience with SaaS marketing, AI-forward mindset
Nice to Have
Ability to read and write HTML, Familiarity with CSS and JavaScript, Comfort with mobile platforms, Experience with marketing technology solutions, Experience with business intelligence tools
What You'll Do.
Execute campaign messages
Orchestrate customer journeys
Manage end-to-end campaign process
Build campaign performance reports
Use campaign performance reports
Deliver actionable insights
Apply subject matter expertise
Partner with Strategic Consultants
Partner with Customer Experience teams
Provide training to customers
Document user feedback
Stay current on Airship releases
How You'll Work.
Team & Collaboration
Strategic Services team; Strategic Consultants; Customer Experience teams; Product teams; Internal teams
Communication Scope
Interpersonal skills; Effective communication
Process & Methodology
Project management, Time management
Full Job Description
About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day. To learn more about us, visit www.airship.com, read our blog or follow us on LinkedIn. About the Role Airship's Strategic Services team is home to expert digital marketers and trusted advisors to some of the largest brands around the globe. As a Campaign Specialist, you'll provide hands-on guidance, execution and analysis of customer engagement campaigns across Airship's channel portfolio, including email, SMS, push notifications, mobile wallet and web. You're someone who is passionate about mobile technology and meeting consumer needs. You enjoy working with data, digging into campaign concepts and best practices, and sharing what you've learned with customers. You're curious, ask great questions, and thrive in a collaborative, fast-paced environment. What You'll Do* Execute campaign messages and customer journeys from start to finish, ensuring quality and on-time delivery Manage the end-to-end campaign process, including briefing, segmentation, A/B testing and customer approval Build and use campaign and channel performance repo
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