Amazon Support Services Costa Rica SRL
Advertising
CampaignManager
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“Campaign Manager at Amazon Support Services Costa Rica SRL. Skills: Campaign management, Advertiser success, Growth metrics. Drive execution of advertising campaigns. Manage end-to-end campaign lifecycle”
What You'll Achieve.
Contribute to customer satisfaction; Optimize advertiser campaign experience; Protect end customer experience; Deliver results
Industry & Context.
Troubleshooting; Problem-solving
What They're Looking For.
Must Have
2+ years digital advertising, 2+ years client facing roles, Analytical skills, Attention to detail, Effective communication abilities, Manage multiple projects, Manage multiple priorities, Fast-paced environment experience, Deadline-driven environment experience, Communicate clearly with leadership, Communicate clearly with stakeholders, Communicate clearly with cross-functional teams, English-language communication skills
Nice to Have
Digital advertising experience, Understand ad specifications, Understand file formats, Understand ad technologies, Digital media experience, Display advertising experience, Search advertising experience, Campaign optimization experience, Analytics platforms experience, Client management experience, Business development experience, Build programmatic campaigns, Execute programmatic campaigns, Scale programmatic campaigns, Bachelor's degree Advertising, Proficiency advertising platforms, Proficiency creative tools
What You'll Do.
Drive execution of advertising campaigns
Manage end-to-end campaign lifecycle
Process insertion orders
Troubleshoot campaigns
Oversee creative assets
Oversee pixel trafficking
Facilitate design process
Execute campaign audits
Perform quality assurance
Manage troubleshooting of technical issues
Manage billing process
Manage reconciliation process
Invoice clients accurately
Manage client relationships
Provide strategic support
Identify process gaps
Identify product gaps
Drive innovation in campaign execution
Develop workflow improvement projects
Manage workflow improvement projects
Maintain high quality standards
Ensure lead time compliance
Provide timely stakeholder updates
Ensure functionality of creative assets
Ensure compliance with policies
Serve as point of contact
How You'll Work.
Team & Collaboration
Cross-functional partnership; Partner with cross-functional teams; Work with partner teams; Stakeholder communication; Stakeholder escalation paths
Communication Scope
Written communication; Verbal communication
Process & Methodology
Manage multiple projects, Manage multiple priorities
Full Job Description
At Amazon Advertising, we operate at the intersection of advertising and eCommerce to offer advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices and placements including Alexa and Fire TV, Prime Video Ads, Live Sports Sponsorships, and Amazon's programmatic Demand Side Platform (DSP). We are seeking a highly motivated Campaign Manager who is passionate about actively contributing to our continued customer satisfaction through executing end-to-end (E2E) campaign operations and working strategically with partner teams to optimize the advertiser campaign experience while also protecting Amazon's end customer experience. Key job responsibilities * Drive execution of complex advertising campaigns across Amazon's properties, through cross-functional partnership (Design, Campaign & Creative Management, Sales, Account Management, Ad Operations, Ad Policy) while maintaining customer obsession and high quality standards. * Manage the end-to-end campaign lifecycle, including advertiser education, Insertion Order processing, campaign set-up, trafficking, and troubleshooting, while ensuring lead time compliance and timely stakeholder updates. * Oversee 1P and 3P creative assets and pixel trafficking, facilitating the design process with Amazon-built creative and ensuring functionality through thorough testing and compliance. * Execute comprehensive campaign audits and quality assurance processes, including go-live workflows, screenshot verification, and user experience validation, while managing the troubleshooting of technical issues throughout the campaign lifecycle. * Manage the full billing and reconciliation process for advertising campaigns, ensuring accurate and timely invoicing to clients, while maintaining compliance with information security protocols and Amazon advertising policies. * May manage designated client relationships, provide strategic support and identify process/product gaps to contribute to continuou
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