M&T Bank
CAMClaimsProcessorII
Neural analysis suggests this role is
optimal for Mid+ candidates.
“CAM Claims Processor II at M&T Bank. Skills: Claims processing, Regulatory guidelines, Financial assessment. Preparation and processing of Conventional Claims. Monitor daily reports outlining workflow and processing needed”
Industry & Context.
Assess invoices to minimize losses and financial exposure to the Bank; Research/determine curtailments/losses and what department the curtailment/loss should be booked to
What They're Looking For.
Must Have
A combined 3 years’ higher education and/or work experience, a minimum of 1 year relevant work experience, Organized and detail oriented, verbal and written communication skills, customer service skills, Working PC skills including word processing and spreadsheet software
Nice to Have
Knowledge of M&T Bank systems
What You'll Do.
Preparation and processing of Conventional Claims
Monitor daily reports outlining workflow and processing needed
Understand the workflow and upstream processing as well as the difference between the claim types: Short Sales
Loss Mitigation Claims
and Deed in Lieu Claims
Process/File claims according to investor/insurer/statutory & regulatory guidelines within assigned service level agreements
Communicate/interact with attorneys
homeowners associations
prior servicers and utility companies regarding coverage periods of disbursements
prepare and approve invoices for claim filing
Contact outside entities for back up including but not limited to water/sewer companies
Assess invoices to minimize losses and financial exposure to the Bank
Communicate with attorney's regarding bills
taxes due and items needed to file Conventional claim
Research loan history for advances and deposits
Contact various internal departments for clarification on advances
Review and consult with the Mortgage Insurance department regarding refunds
Review and consult with the Hazard department on the disbursement of hazard insurance proceeds
Determine if refunds are needed
Respond to attorney loan level requests
Ensure system is updated accurately before moving the loan to the next phase of the Claim process
Research/determine curtailments/losses and what department the curtailment/loss should be booked to
Upload required documentation into investor systems concerning advances or credits to accounts
Monitor loans for incoming Claim Funds
Process investor/security claims
Follow up with Foreclosure
Property Preservation regarding losses
Review and process repurchased/redeemed loans
Review HOA & Utility billings
follow-up for bills due
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards
including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
How You'll Work.
Team & Collaboration
Interacts with internal M&T Bank departments and external third-parties
Communication Scope
verbal and written communication skills
Full Job Description
# **Overview:** This position is responsible for the preparation and processing of Conventional Claims. ## **Primary Responsibilities:** * Monitor daily reports outlining workflow and processing needed. * Understand the workflow and upstream processing as well as the difference between the claim types: Short Sales, Foreclosure Claims, Third Party Claims, Charge Off, Security Claims, Loss Mitigation Claims, and Deed in Lieu Claims. * Process/File claims according to investor/insurer/statutory & regulatory guidelines within assigned service level agreements. * Communicate/interact with attorneys, tax collectors, homeowners associations, prior servicers and utility companies regarding coverage periods of disbursements. * Obtain, prepare and approve invoices for claim filing. * Contact outside entities for back up invoices; including but not limited to water/sewer companies, attorney offices, prior servicers. * Assess invoices to minimize losses and financial exposure to the Bank. * Communicate with attorney's regarding bills, HOA fees due, taxes due and items needed to file Conventional claim. * Research loan history for advances and deposits. * Contact various internal departments for clarification on advances. * Review and consult with the Mortgage Insurance department regarding refunds. Review and consult with the Hazard department on the disbursement of hazard insurance proceeds. Determine if refunds are needed. * Respond to attorney loan level requests. * Ensure system is updated accurately before moving the loan to the next phase of the Claim process. * Research/determine curtailments/losses and what department the curtailment/loss should be booked to. * Upload required documentation into investor systems concerning advances or credits to accounts. * Monitor loans for incoming Claim Funds. * Process investor/security claims. * Follow up with Foreclosure, Loss Mitigation, Bankruptcy, Evictions, Property Preservation regarding losses. * Review and process repurchas
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