Wescot Credit Services

Credit Services

CallCentreAgent

£26–28k Glasgow, United Kingdom FULL TIME Remote Friendly
The Brief

“Call Centre Agent at Wescot Credit Services. Skills: customer service, handling calls, affordability assessments. Provide 5-star customer service. Identify vulnerable customers”

Industry & Context.

Credit Services
Eligibility Requirements

basic credit check, criminal background check, CCJ, IVA or Bankruptcy on credit file, full right to work in the UK

What They're Looking For.

Must Have

basic credit check, criminal background check, full right to work in the UK

What You'll Do.

Provide 5-star customer service

Identify vulnerable customers

Handle inbound and outbound calls

Conduct detailed affordability assessments

Create tailored repayment plans

Update multiple systems

Collaborate with colleagues

How You'll Work.

Team & Collaboration

Collaborate with colleagues; share insights and best practices; contributing to a supportive team environment

Free ATS check

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