Enterprise Call Center

Telecommunications

CallCenterRepresentativeCustomerSupport

$33–45k ~AI est. Wichita, Kansas, United States FULL TIME Remote Friendly
The Brief

“Call Center Representative – Customer Support at Enterprise Call Center. Handle inbound interactions. Assist customers with questions”

Industry & Context.

Telecommunications

What They're Looking For.

Must Have

High school diploma or GED, At least 18 years of age, Authorized to work in the United States, U. S. resident, Ability to follow detailed processes, Meet performance expectations, Comfortable navigating computer applications, Comfortable navigating web-based tools, Ability to work independently, Remain accountable to schedules

Nice to Have

Prior call center experience, Prior customer service experience, Bilingual (Spanish/English), Familiarity with phone-based support, Familiarity with computer-based support

What You'll Do.

Handle inbound interactions

Assist customers with questions

Assist customers with service requests

Assist customers with account needs

Assist customers with product support

Deliver high-quality customer care

Maintain professionalism

Maintain brand alignment

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