Marriott Vacations Worldwide
CallCenterDataEntryClerk
“Call Center Data Entry Clerk at Marriott Vacations Worldwide. Skills: data entry, OTM system, Microsoft Office, Microsoft Excel, Microsoft Word, organizational skills, attention to detail. Back end Support a team of telemarketers from the call center and local marketing.. Date entry for daily bookings using OTM system and sending email blast to clients.”
What You'll Achieve.
call center booking result and performance
Industry & Context.
assist sales gallery for any enquiries related to bookings
Rotating shift on weekends
What They're Looking For.
Must Have
Minimum of one (1) year of experience in administrative, data entry or a related field., Proficiency in English, Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and Word, Ability to work under pressure, manage multiple priorities, and be a self-starter., Ability to work within tight deadlines and meet targets., Proven ability to work in a team environment and interact with all levels of the organization., Excellent organizational and attention to detail skills
What You'll Do.
Back end Support a team of telemarketers from the call center and local marketing.
Date entry for daily bookings using OTM system and sending email blast to clients.
Booking hotel reservations through Marsha system
OTM notes for Finance tracking.
Charging using EBC system for packages
vouchers and any upgrades.
Maintain log record for charging
Maintain log record for different department daily bookings.
Handle monthly reports to managers for call center booking result and performance.
Maintain good record/ filing system.
Updating new email blast as and when there are new promotions.
Updating OTM system for confirmation
cancellation or important notes to support sales gallery.
Rotating shift on weekends for data entry and assist sales gallery for any enquiries related to bookings.
Performs other duties as appropriate.
How You'll Work.
Team & Collaboration
Back end Support a team of telemarketers from the call center and local marketing.; interact with all levels of the organization.; assist sales gallery for any enquiries related to bookings.
Communication Scope
sending email blast to clients; assist sales gallery for any enquiries related to bookings
Applying for this Call Center Data Entry Clerk role?
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