Manulife Financial Corporation
Financial Services
CalculationAnalyst
“Calculation Analyst at Manulife Financial Corporation. Skills: Benefit calculation, Claim processing. Calculate revised benefits. Inform members of revised benefits”
What You'll Achieve.
ensure accurate claim processing
Industry & Context.
Proven problem-solving skills
What They're Looking For.
Must Have
Bachelor’s degree in Mathematics, Statistics, Finance, or Economics, Minimum 1 year of experience in accounting and/or statistics, analytical and mathematical abilities, Proven problem-solving skills
Nice to Have
Excellent communication and comprehension comfortable handling calls (10–20% of work), organizational abilities with a proven capacity to work under pressure, Ability to accurately interpret contract provisions and apply them in practice, Contact center skills and familiarity with contact center culture, Positive culture fit with professionalism and client-focused approach
What You'll Do.
Calculate revised benefits
Inform members of revised benefits
Set up external contribution
Update external contributions
Obtain missing information
Explain benefit revisions
Send letters and documents
Communicate with case managers
How You'll Work.
Team & Collaboration
Communicate with case managers to resolve discrepancies
Communication Scope
Explain benefit revisions to members; Excellent communication and comprehension
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