Gopuff
SBUX Leadership
CafeManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Cafe Manager at Gopuff. Skills: Leading a team, Customer experience, Operational excellence. Lead all Starbucks operations, including deliveries, inventory management, and equipment maintenance. Train and coach baristas to prioritize safety, adhere to standard work procedures, and maintain productivity”
What You'll Achieve.
Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per Order; Enhance facility performance; Foster a positive culture; Improve financial performance at the facility; Enhance both customer satisfaction and overall store performance; Improve performance
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
2 years of manager/supervisor experience, Proficiency in computer usage, email, and Google Suite
Nice to Have
1 year in QSR and/or cafe experience
What You'll Do.
Lead all Starbucks operations
and equipment maintenance
Train and coach baristas to prioritize safety
adhere to standard work procedures
and maintain productivity
Ensure financial success by meeting budget targets for productivity
Maintain compliance with Gopuff and legal regulations
analyzing reports to interpret and enforce policies and procedures
Implement and monitor Safety and Human Resource compliance measures
Develop and execute action plans to enhance facility performance
Oversee store operations
ensuring coverage during scheduled shifts
Collaborate with leaders to manage labor effectively within budget constraints and implement forecasting and scheduling tools
Drive operational excellence and business results by cascading and implementing new initiatives
Supporting team growth through coaching and development
Setting ambitious yet achievable goals to improve performance
How You'll Work.
Team & Collaboration
Collaborate with leaders to manage labor effectively within budget constraints
Full Job Description
## Description Gopuff is seeking a Cafe Manager to join the Starbucks Operations team. We are looking for a self-starting and entrepreneurial leader. The Starbucks Cafe Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a team of Lead Baristas and Baristas overseeing the Starbucks licensed store operations. You’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll understand your market, getting to know the competition, and can identify opportunities to drive store profitability and your business forward. Ultimately, the success of the operation rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first. ## Responsibilities Lead all Starbucks operations, including deliveries, inventory management, and equipment maintenance, ensuring smooth functioning and optimal performance.Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per OrderTrain and coach baristas to prioritize safety, adhere to standard work procedures, and maintain productivity.Ensure financial success by meeting budget targets for productivity, labor, and other expenses, contributing to the overall profitability of the site.Maintain compliance with Gopuff and legal regulations, analyzing reports to interpret and enforce policies and procedures.Implement and monitor Safety and Human Resource compliance measures, ensuring the safety of personnel and products, and conducting quality assurance reviews.Develop and execute action plans to enhance facility performance, providing guidance on Company programs and maintaining confidentiality of information.Create strategies to enhance safety, foster a positive culture, and improve financial performance at the
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