Gopuff

SBUX Leadership

CafeManager

chicago, illinois, united states FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Cafe Manager at Gopuff. Skills: Leading a team, Customer experience, Operational excellence. Lead all Starbucks operations, including deliveries, inventory management, and equipment maintenance. Train and coach baristas to prioritize safety, adhere to standard work procedures, and maintain productivity”

What You'll Achieve.

Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per Order; Enhance facility performance; Foster a positive culture; Improve financial performance at the facility; Enhance both customer satisfaction and overall store performance; Improve performance

Industry & Context.

SBUX Leadership
Problems you'll solve

Problem-solving skills

What They're Looking For.

Must Have

2 years of manager/supervisor experience, Proficiency in computer usage, email, and Google Suite

Nice to Have

1 year in QSR and/or cafe experience

What You'll Do.

Lead all Starbucks operations

and equipment maintenance

Train and coach baristas to prioritize safety

adhere to standard work procedures

and maintain productivity

Ensure financial success by meeting budget targets for productivity

Maintain compliance with Gopuff and legal regulations

analyzing reports to interpret and enforce policies and procedures

Implement and monitor Safety and Human Resource compliance measures

Develop and execute action plans to enhance facility performance

Oversee store operations

ensuring coverage during scheduled shifts

Collaborate with leaders to manage labor effectively within budget constraints and implement forecasting and scheduling tools

Drive operational excellence and business results by cascading and implementing new initiatives

Supporting team growth through coaching and development

Setting ambitious yet achievable goals to improve performance

How You'll Work.

Team & Collaboration

Collaborate with leaders to manage labor effectively within budget constraints

Full Job Description

## Description Gopuff is seeking a Cafe Manager to join the Starbucks Operations team. We are looking for a self-starting and entrepreneurial leader. The Starbucks Cafe Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a team of Lead Baristas and Baristas overseeing the Starbucks licensed store operations. You’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll understand your market, getting to know the competition, and can identify opportunities to drive store profitability and your business forward.  Ultimately, the success of the operation rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first. ## Responsibilities Lead all Starbucks operations, including deliveries, inventory management, and equipment maintenance, ensuring smooth functioning and optimal performance.Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per OrderTrain and coach baristas to prioritize safety, adhere to standard work procedures, and maintain productivity.Ensure financial success by meeting budget targets for productivity, labor, and other expenses, contributing to the overall profitability of the site.Maintain compliance with Gopuff and legal regulations, analyzing reports to interpret and enforce policies and procedures.Implement and monitor Safety and Human Resource compliance measures, ensuring the safety of personnel and products, and conducting quality assurance reviews.Develop and execute action plans to enhance facility performance, providing guidance on Company programs and maintaining confidentiality of information.Create strategies to enhance safety, foster a positive culture, and improve financial performance at the

Free ATS check

Applying for this Cafe Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Lever

  • Lever uses a streamlined one-page form — apply in under 5 minutes.
  • LinkedIn import works well; review parsed data before submitting.
  • The cover letter field is optional but visible to reviewers — use it to differentiate.
  • Referral codes from employees can significantly boost visibility of your application.

ANONYMOUS · UNFILTERED

What do employees actually say about Gopuff?

Real rants from real employees. Read before you apply.

Read Company Rants →