Blank Street
Food and Beverage
CafeManager
“Cafe Manager at Blank Street. Skills: Team leadership, Operations management, Customer experience. Create motivating and engaging culture. Celebrate, train, coach and mentor team”
What You'll Achieve.
Achieve company standard scores; Maintain food and beverage quality standards; Uphold company standard NPS scores
Industry & Context.
Troubleshoot; Problem solve
What They're Looking For.
Must Have
4+ years managing single-unit operations, Experience managing large hospitality teams, Experience managing inventory and supply chain ordering
What You'll Do.
Create motivating and engaging culture
coach and mentor team
Cover scheduling gaps or time off
Create and publish schedules
Review and approve timecards
Coordinate training and accreditation
Oversee and validate training quality
Address performance issues
Maintain team engagement scores
Be a brand ambassador
Communicate product uniqueness
Maintain food and beverage quality standards
Ensure recipes are executed accurately
Accountable for ordering
Manage vendor relations
Manage waste management
Manage inventory counts
Ensure compliance of Inventory Management System
Ensure team has inventory and equipment
Manage neighborhood level inventory
Lead by example behind bar
Achieve company standard scores
cleanliness and presentation
Prepare stores for weather
Solve facilities issues
Solve maintenance issues
Solve pest control issues
Develop meaningful ties with neighbors
Grow local brand loyalty
Take ownership of financial performance
Find areas for growth
Inspire team on vision
Uphold company standard NPS scores
Provide exceptional service
Celebrate positive customer feedback
Investigate negative comments
Develop leadership skills
Develop training skills
Develop coaching skills
Stay current on company tools
Stay current on company processes
Stay current on company communication
Assess gaps in communication
Assess gaps in processes
Improve neighborhood performance
Collaborate with other General Managers
Attend department meetings
How You'll Work.
Team & Collaboration
People Team; HQ; Other General Managers
Communication Scope
Interpersonal skills
Applying for this Cafe Manager role?
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