Blank Street
food and beverage
CafeManager
“Cafe Manager at Blank Street. Skills: People management, Operations management, Customer experience, Brand ambassadorship, Financial performance ownership. Create a motivating and engaging culture for employees. Consistently celebrate, train, coach and mentor your team”
What You'll Achieve.
Achieve company standard scores and above via our operations auditing platform; Uphold the company standard NPS scores
Industry & Context.
Ability to troubleshoot and problem solve, prioritizing around urgency
What They're Looking For.
Must Have
4+ years of experience managing single-unit operations in high growth hospitality and/or retail brands, Experience managing large hospitality teams, Experience managing inventory and supply chain ordering
What You'll Do.
Create a motivating and engaging culture for employees
Consistently celebrate
coach and mentor your team
Step in to cover scheduling gaps or time off in your locations
Create and publish all schedules according to state and local labor laws
Review and approve timecards and paid time off requests
Recruit super star talent in collaboration with the People Team
Coordinate training and accreditation of all new hires
Oversee and validate the quality of training being led by your Cafe Leads
Develop your teams in a timely manner
Manage change to ensure Blank Street is continuously evolving
Maintain the very best team engagement scores
Be a brand ambassador
Maintain food and beverage quality standards
Ensure recipes are executed accurately and consistently
Accountable for all ordering
inventory counts and general compliance of our Inventory Management System
Ensure your team has the inventory and equipment needed to meet demand
Lead by example behind bar through customer service and production of technically excellent food and beverage products
Achieve company standard scores and above via our operations auditing platform
cleanliness and presentation of your locations
Prepare stores for inclement weather
LTO or new menu launches
and pest control issues quickly and efficiently
Develop meaningful ties with neighboring businesses and people
Take ownership of your stores’ financial performance
Uphold the company standard NPS scores
Celebrate positive customer feedback and investigating negative comments
Continuously develop your leadership
training and coaching skills
Stay current on company tools
processes and communication
Assess where there are gaps in communication or processes
Collaborate with other General Managers across Blank Street to share best practices and build community
Attend all trainings and department meetings
How You'll Work.
Team & Collaboration
Collaborate with other General Managers across Blank Street to share best practices and build community; Collaborate across departments and teams
Communication Scope
Highly effective interpersonal and communication skills
Applying for this Cafe Manager role?
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How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Blank Street?
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