Blank Street

food and beverage

CafeManager

$72–80k Los Angeles, California, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Cafe Manager at Blank Street. Skills: People management, Operations management, Customer experience, Brand ambassadorship, Financial management. Create a motivating and engaging culture for employees. Celebrate, train, coach and mentor your team”

What You'll Achieve.

Achieve company standard scores and above via our operations auditing platform; Ensure an “A” DOH Grade; Grow local brand loyalty; Uphold the company standard NPS scores

Industry & Context.

food and beverage
Problems you'll solve

Ability to troubleshoot and problem solve, prioritizing around urgency; Solve any facilities, maintenance, and pest control issues quickly and efficiently

What They're Looking For.

Must Have

4+ years of experience managing single-unit operations in high growth hospitality and/or retail brands, Experience managing large hospitality teams, Experience managing inventory and supply chain ordering

What You'll Do.

Create a motivating and engaging culture for employees

coach and mentor your team

Cover scheduling gaps or time off

Create and publish schedules

Review and approve timecards and paid time off requests

Coordinate training and accreditation of new hires

Oversee and validate training quality

Address performance issues

Maintain team engagement scores

Be a brand ambassador

Communicate product uniqueness

Maintain food and beverage quality standards

Ensure recipes are executed accurately

Ensure team has inventory and equipment

Lead by example behind bar

Achieve company standard scores via operations auditing platform

cleanliness and presentation of locations

Prepare stores for inclement weather

LTO or new menu launches

and pest control issues

Develop meaningful ties with neighboring businesses

Take ownership of stores’ financial performance

Uphold company standard NPS scores

Celebrate positive customer feedback

Investigate negative comments

Continuously develop leadership

training and coaching skills

Stay current on company tools

processes and communication

Assess gaps in communication or processes

Collaborate with other General Managers

How You'll Work.

Team & Collaboration

Collaborate with the People Team on recruitment; Collaborate with HQ to manage change; Collaborate with other General Managers across Blank Street to share best practices and build community

Communication Scope

Highly effective interpersonal and communication skills; Ability to communicate product uniqueness to customers and teammates

Process & Methodology

Create workflows, systems and processes that support a dispersed team

Full Job Description

About Us At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary… As a General Manager at Blank Street, you’ll play a key role in bringing our brand to life in Los Angeles. You’ll launch and lead one of our first cafés, building a high-performing team, setting the standard for operations, and creating an exceptional customer experience every day. This role is about more than running a store—it’s about embedding Blank Street into the fabric of the community. You’ll inspire your team to serve with passion, care, and precision, ensuring every guest feels welcomed and every coffee is made with pride. We’re looking for a proven operator who thrives in fast-paced, high-growth environments and takes pride in delivering world-class hospitality. If you’re customer-focused, highly organized, and motivated to make a lasting impact, this is your opportunity to grow with us as we scale across LA. Responsibilities People Create a motivating and engaging culture for employees Consistently celebrate, train, coach and mentor your team Step in to cover scheduling gaps or time off in your locations Create and publish all schedules according to state and local labor laws Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time Recruit super star talent in collaboration with the People Team Coordinate training and accreditation of all new hires Oversee and validate the quality of training being led by your Cafe Leads, providing feedback and coaching where needed Develop your

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