Blue Bottle
Cafe Leader
CafeLeader
“Cafe Leader at Blue Bottle. Skills: people leader, business leader, hospitality, problem solving. Develop the team to consistently deliver great hospitality and coffee experiences. Ensuring accountability for cafe standards and business goals”
What You'll Achieve.
consistently deliver great hospitality and coffee experiences; ensuring accountability for cafe standards and business goals; overall success of our cafes; achieve our financial and operational goals; Build, develop, inspire, and retain an incredible team; Ensure every guest at your cafe has an exceptionally hospitable experience; Drive and ever-improving financial performance; always finding ways to expand the reach of your cafe and be as efficient as possible; help Blue Bottle achieve our company-wide sustainability goals; deepening relationships with regular guests and welcoming newcomers; always meet our high standards of quality and deliciousness for every beverage and food item served in your cafe; meeting our business goals for efficiency; Manage day-to-day operations of the cafe smoothly and accurately
Industry & Context.
Deeply empathetic, with an open and positive attitude toward problem solving; not afraid to ask challenging questions if it helps us do right by our teams, guests, and business; Flexible and creative in problem solving—you roll with the punches and have fun doing it
Ability to stand and walk for long periods of time, Use of hands to reach, grip, turn and perform precision work, As needed squat, bend, twist and reach for items below waist level or above shoulders, Ability to lift, push/pull, carry and/or move up to 50 pounds, As needed climb ladders, stairs, ramps and uneven floor and/or surfaces, Ability to smell and taste, Ability to listen and speak, Flexible schedule and are available to work mornings, evenings, weekends and holidays
What They're Looking For.
Must Have
2+ years of retail/hospitality experience, 2+ years of leadership experience leading a team of 10+ people, Completed Blue Bottle’s Barista Essentials training and validation program or will complete it within 90 days post-hire, Existing Food Safety Certification required for the state you will be working in and your specific role or will obtain it within 30 days post-hire, A understanding of a profit and loss statement, Comfort using computer programs, especially Google Drive tools (Sheets, Docs, Calendar), A flexible schedule and are available to work mornings, evenings, weekends and holidays
Nice to Have
preference for coffee, food, and beverage, preference for coffee, food, and beverage
What You'll Do.
Develop the team to consistently deliver great hospitality and coffee experiences
Ensuring accountability for cafe standards and business goals
Training and developing each team member and future leader
Ensuring all our cafe guests experience exceptional hospitality and coffee experiences
Leading the cafe to achieve our financial and operational goals
Inspire our teams by living out our Guiding Principles
and guests to create community through coffee
and retain an incredible team
Ensure every guest at your cafe has an exceptionally hospitable experience
Drive and ever-improving financial performance
Expand the reach of your cafe and be as efficient as possible
Communicate our company values for a sustainable future to your team members
Inspire them to help Blue Bottle achieve our company-wide sustainability goals
Collaborate with other teams at Blue Bottle and your Area Leader to creatively engage your community
Coach and train to ensure we always meet our high standards of quality and deliciousness for every beverage and food item served in your cafe
Work on bar and on the floor
Create and maintain a thoughtful work schedule for your team
Manage day-to-day operations of the cafe smoothly and accurately
Promote a safe and respectful working environment
Uphold and follow all health
and safety guidelines
How You'll Work.
Team & Collaboration
collaboration takes work; team members and leaders can grow together; Build, develop, inspire, and retain an incredible team; Coach and train to ensure we always meet our high standards; Work on bar and on the floor, not only to help the team in busy moments but to stay constantly connected to the heart of our work and find ways to continually improve it; Create and maintain a thoughtful work schedule for your team that balances individual, team, and cafe needs; Collaborate with other teams at Blue Bottle and your Area Leader to creatively engage your community
Communication Scope
sharing feedback openly and honestly; remaining transparent; Communicate our company values
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