Capital One
Financial Services
CaféAmbassadorWestCountyCenter
“Café Ambassador- West County Center at Capital One. Skills: Customer service, Digital guidance, Community engagement. Engage with guests. Share value of products”
Industry & Context.
Troubleshoot tech challenges; Problem solve; Issue resolution
Support surrounding Cafés within 50 miles, Flexible schedule, Work nights, weekends, and holidays, Adapt to schedule adjustments, Attend all required training, Lifting up to 25 pounds, Moving and standing for extended periods
What They're Looking For.
Must Have
High School Diploma or Equivalent, 1 year of Retail, Sales, or Customer Service experience
Nice to Have
Associate's degree, 2 years of banking experience, 2 years of Retail or Customer-facing experience, Proficient in G-Suite
What You'll Do.
Share value of products
Guide customers through digital ecosystem
Troubleshoot tech challenges
Host and support local events
Advocate for customers
Handle escalated situations
Foster inclusive environment
Connect with community
Support guest experience
How You'll Work.
Team & Collaboration
Work within established programs; Support teammates
Communication Scope
Written communication; Oral communication
Applying for this Café Ambassador- West County Center role?
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