Capital One
CaféAmbassadorDelrayBeach
“Café Ambassador- Delray Beach at Capital One. Skills: high-end service specialist, guide to digital banking, brand advocate, problem-solve. Engage with guests. Share the value of Capital One’s products and services”
What You'll Achieve.
Quality of the connection, not a quota; Facilitate Purposeful Impact; Ensure our impact is professional, focused, and effective
Industry & Context.
troubleshoot tech challenges; problem solve; own issue resolution; de-escalation
Available to work a flexible schedule, including nights, weekends, and holidays, Ability to adapt to business-driven schedule adjustments, Attend all required training sessions, Lifting up to 25 pounds, Moving/standing for extended periods of time, Regular and consistent attendance
What They're Looking For.
Must Have
High School Diploma, GED, or Equivalent Certification, At least 1 year of Retail, Sales, or Customer Service experience
Nice to Have
Associate’s degree, 2+ years of banking experience, 2+ years of Retail or Customer-facing experience, Proficient in G-Suite, written and oral communication skills
What You'll Do.
Share the value of Capital One’s products and services
Guide customers through our digital ecosystem
Host and support local events that promote financial health
Advocate for customers
inclusive environment
Support surrounding Cafés as needed within a 50 mile radius
Assist other locations in the broader Region
How You'll Work.
Team & Collaboration
Act as a team player; Support teammates
Communication Scope
written and oral communication skills
Applying for this Café Ambassador- Delray Beach role?
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