CAD/GISSystemManager

## **Company Overview** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. ## **Department Overview** CCSS (Command Center Solutions Services) is a group that delivers software solutions to the public safety sector. Our group is committed to providing the technology, knowledge, and tools that will allow our customers to focus on their mission critical goals and responsibilities. We provide support for ground breaking products and solutions that enable public safety entities to respond more quickly and safely to emergent situations. CCSS deploys and supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems, Call-Handling Solutions and Mobile Data Computing, among other offerings. CCSS is a fast-paced environment that seeks motivated and professional individuals willing to work towards our goals as an organization. ## Job Description **THIS IS AN ON-SITE POSITION WORKING AT THE PRINCE WILLIAM COUNTY PUBLIC SAFETY FACILITY IN MANASSAS, VA. THE SELECTED CANDIDATE MUST LIVE WITHIN COMMUTING DISTANCE OF MANASSAS, VA.** **Responsibilities:** * Provides tailored technical customer operations support. * Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance. * Executes customer operations policies and procedures. * Builds and maintains positive, effective, and mutually beneficial-working alliances with customers. * Initiates problem solving action and follows through to resolution. * Performs root-case analysis of problems to formulate and r