Concert Health
Healthcare
CALicensedClinicalExcellenceManager
Neural analysis suggests this role is
optimal for Manager candidates.
“CA Licensed Clinical Excellence Manager at Concert Health. Skills: Clinical Excellence, Collaborative Care, Clinical Supervision, Performance Management. Oversee clinician performance. Manage clinical metrics”
Industry & Context.
Resolve problems
Up to 15% travel
What They're Looking For.
Must Have
Masters degree in social work, Licensed to practice in California, 5+ years clinical experience, 3+ years clinical supervision, Competency in EHR/CRMs, Competency guiding clinical care, Proficiency in evidence-based treatment
Nice to Have
Additional state licenses, Fluent in English and Spanish
What You'll Do.
Oversee clinician performance
Manage clinical metrics
Provide clinical supervision
Support pod workflows
Support partner workflows
Manage employee schedules
Approve vacation requests
Ensure attendance policy adherence
Conduct performance evaluations
Handle disciplinary action
Ensure department objectives
Recommend efficiency improvements
Resolve complex patient situations
Document complex patient situations
Handle escalated complaints
Handle patient terminations
Handle incident reporting
Maintain open communication
Handle escalated employee relations
How You'll Work.
Team & Collaboration
Peer groups; Functional peer groups; Associate Clinical Director; HR
Communication Scope
Open communication
Full Job Description
Who We Are Concert Health is the leading national behavioral health medical group committed to integrating the Collaborative Care model into existing health care practices to improve patients’ lives. We believe everyone, regardless of location or insurance, should have easy access to personalized, high-quality behavioral health support that is guided by the provider they trust. Our Collaborative Care program effectively targets and treats most behavioral health conditions, while embracing behavioral health as central to the patient's care journey and overall health. With its clinical excellence and operational efficiency, Concert Health is the preferred partner for health systems and medical groups seeking to deliver integrated behavioral health care that is both scalable and sustainable. About the role The Clinical Excellence Manager reports to the Clinical Director. This role is responsible for overseeing the performance and development of Collaborative Care Clinicians. The Clinical Excellence Manager will ensure organizational effectiveness and efficiency and align with company goals and initiatives. The Clinical Excellence Manager will support the pod and partner with the Associate Clinical Director around the organization and partner-specific workflows, policies, and procedures. The Clinical Excellence Manager must follow strict patient privacy procedures and maintain a friendly and professional working atmosphere. Scope Receives assignments in the form of objectives with goals and the process by which to meet goals. Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees. Recommends changes to work unit or department practices. Management reviews work to measure the meeting of objectives. Job Complexity Work on issues where analysis of situations or data requires the review of relevant factors. Exercises judgment within defined procedures and policies to
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