Buy-InAnalyst

**_Job Description_** **What is the opportunity?** * The main purpose of this role is to focus on performing daily operations as per procedures * Perform data entry, processing, reconciliation, and data maintenance as per procedures * Work is performed with predefined parameters and includes specialized training on desk responsibilities * For any exceptions, work with team lead and department manager to escalate as per procedures and to ensure overall compliance with accepted practices and policies * Elements of risk are managed through operational reviews, system checks, and adherence to procedures **What will you do?** * Provide customer service to all of RBC Clients, when contacting short accounts for Buy-In Notices * Process standardized or routine transactions within specific area or department, such as Frozen Letters and PairOffs * Respond to questions from other departments both in and outside of Operations, retail personnel, correspondent firms, and management staff * Route escalated questions to the appropriate resources following established departmental policies * Understand department procedures and required accountabilities in the area or department in which the incumbent works * Reduce risk by suggesting process changes and modifications as appropriate * Able to handle multiple priorities in a fast paced, pressured environment * Good communication skills with ability to work effectively with a variety of personalities * Complete special projects and assignments in a thorough, accurate and timely manner * Basic knowledge of the brokerage business **What you need to succeed?** Must have: * **Strong Excel skills** including advanced formulas, pivot tables, VLOOKUP/XLOOKUP, etc. * **2 + years of relevant reconciliation experience** in a financial services environment, preferably within capital markets or trading operations. * Post-secondary education or equivalent * High degree of accuracy and attention to detail with strong analytical and problem-solving