Four Seasons
Hospitality
Butler
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Butler at Four Seasons. Ensure Residences operate smoothly. Build connections with guests”
What You'll Achieve.
Enhance overall guest satisfaction
Industry & Context.
What They're Looking For.
Must Have
1+ years hotel industry experience
What You'll Do.
Ensure Residences operate smoothly
Build connections with guests
Offer personalized butler service
Coordinate guest activities
Maintain Residence Villas cleanliness
Deliver morning services
Deliver afternoon services
Deliver evening services
Ensure guests receive attention
Follow Butler policies
Maintain professional demeanor
Comply with hotel standards
How You'll Work.
Team & Collaboration
Coordinate with all departments
Communication Scope
Good communication skills
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for eight consecutive years. With an idyllic location on Vietnam’s culturally rich central coast, the Resort offers a portal to three extraordinary UNESCO World Heritage sites (Imperial City of Hue, My Son Sanctuary and Hoi An) and a breezy respite on the country’s most celebrated beach. Four Seasons Resort The Nam Hai is 35 hectares wide – Sun-dappled tropical gardens-featuring 4,500 coconut palm trees, bordering a one-kilometer stretch of Ha My Beach & 30 minutes drive from Danang Airport & 15 minutes from Hoi An **About the role** * As a Butler, you will be the primary point of contact for guests throughout their stay, delivering a highly personalized and seamless experience. You will coordinate closely with all departments (Room Service, Housekeeping, Laundry/Valet, Concierge, Catering, Guest Services, Spa, etc.) to ensure smooth service delivery. * By managing all guest interactions and preferences, you help minimize unnecessary disturbance
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