ClickUp
Technology
BusinessSystemsEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Business Systems Engineer at ClickUp. Skills: AI automation, Business systems integration, LLM-powered automations, GTM systems. Design AI-powered automations. Build AI-powered automations”
What You'll Achieve.
Eliminate manual effort; Accelerate business operations; Accelerate revenue workflows; Build automated infrastructure; Build AI-augmented infrastructure; Deliver measurable business value; Keep business data accurate; Keep business data consistent; Keep business data accessible; Improve accuracy; Reduce edge cases; Adapt to evolving processes
Industry & Context.
Troubleshooting; Root-cause analysis; Data-driven decision making
What They're Looking For.
Must Have
3–5+ years business systems engineering, Hands-on experience with Salesforce, Experience deploying AI automations
Nice to Have
NetSuite ERP platform experience, Experience with MCP integrations, Experience with LLM APIs
What You'll Do.
Design AI-powered automations
Build AI-powered automations
Develop ClickUp Super Agents
Deploy LLM-based automations
Automate deal data enrichment
Automate quote generation
Automate order validation
Automate revenue recognition
Automate exception handling
Architect MCP integrations
Implement MCP integrations
Interact with business systems
Evaluate emerging AI capabilities
Build reusable AI templates
Build automation patterns
Build agent blueprints
Build and maintain integrations
Own integration patterns
Design transformation logic
Build internal tooling
Build low-code solutions
Build lightweight applications
Write automation scripts
Write data transformation logic
Utilize iPaaS platforms
Orchestrate cross-system workflows
Monitor automation health
Monitor integration performance
Identify data inconsistencies
Identify failure patterns
Conduct root-cause analysis
Maintain operational documentation
Gather feedback from stakeholders
Iterate on automations
Translate business requirements
Contribute to operating model
Maintain task hygiene
Communicate proactively
Log AI/automation work
Serve as subject matter expert
How You'll Work.
Team & Collaboration
GTM Engineering team; Sales; Finance; Revenue Operations; GTM Systems Engineering; DevOps; BSA teammates
Communication Scope
Setting expectations
Process & Methodology
Intake prioritization, Delivery execution
Full Job Description
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY As a Business Systems Engineer on the GTM Engineering team, you will design, build, and operate the automation and AI systems that power ClickUp's Go-To-Market business — spanning core business products and the integration platforms that connect them. This role is AI-native at its core: you won't just maintain existing workflows, you'll actively advance our GTM systems with intelligent agents, LLM-powered automations, and next-generation integration patterns built on MCP, ClickUp Super Agents, and modern iPaaS tooling. You'll sit at the intersection of business systems architecture and applied AI — partnering with Sales, Finance, Revenue Operations, and fellow GTM Systems engineers to eliminate toil, accelerate revenue workflows, and build the automated, AI-augmented infrastructure the company runs on. This is a hands-on engineering role for someone deeply fluent in enterprise business systems, excited about deploying production AI, and committed to genuine ownership of the platforms they build — directly supporting GTMSOE's broader mission of operational excellence across the GTM org. KEY RESPONSIBILITIES AI-NATIVE AUTOMATION & AGENT DEVELOPMENT - Design and build AI-powered automations and agentic workflows across the GTM tech stack — including Salesforce, NetSuite, Workato, and MuleSoft — to eliminate manual effort and accelerate business operations. - Develop and deploy ClickUp Super Agents and LLM-based automations to automate tasks such as deal data enrichment, quote generation assistance, order validation, revenue recognition triggers, and exception handling in quote-to-cas
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