ClickUp

Technology

BusinessSystemsEngineer

$144–181k Chicago, Illinois, United States; Tel Aviv, Israel; United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Business Systems Engineer at ClickUp. Skills: AI automation, Business systems integration, LLM-powered automations, GTM systems. Design AI-powered automations. Build AI-powered automations”

What You'll Achieve.

Eliminate manual effort; Accelerate business operations; Accelerate revenue workflows; Build automated infrastructure; Build AI-augmented infrastructure; Deliver measurable business value; Keep business data accurate; Keep business data consistent; Keep business data accessible; Improve accuracy; Reduce edge cases; Adapt to evolving processes

Industry & Context.

Technology
Problems you'll solve

Troubleshooting; Root-cause analysis; Data-driven decision making

What They're Looking For.

Must Have

3–5+ years business systems engineering, Hands-on experience with Salesforce, Experience deploying AI automations

Nice to Have

NetSuite ERP platform experience, Experience with MCP integrations, Experience with LLM APIs

What You'll Do.

Design AI-powered automations

Build AI-powered automations

Develop ClickUp Super Agents

Deploy LLM-based automations

Automate deal data enrichment

Automate quote generation

Automate order validation

Automate revenue recognition

Automate exception handling

Architect MCP integrations

Implement MCP integrations

Interact with business systems

Evaluate emerging AI capabilities

Build reusable AI templates

Build automation patterns

Build agent blueprints

Build and maintain integrations

Own integration patterns

Design transformation logic

Build internal tooling

Build low-code solutions

Build lightweight applications

Write automation scripts

Write data transformation logic

Utilize iPaaS platforms

Orchestrate cross-system workflows

Monitor automation health

Monitor integration performance

Identify data inconsistencies

Identify failure patterns

Conduct root-cause analysis

Maintain operational documentation

Gather feedback from stakeholders

Iterate on automations

Translate business requirements

Contribute to operating model

Maintain task hygiene

Communicate proactively

Log AI/automation work

Serve as subject matter expert

How You'll Work.

Team & Collaboration

GTM Engineering team; Sales; Finance; Revenue Operations; GTM Systems Engineering; DevOps; BSA teammates

Communication Scope

Setting expectations

Process & Methodology

Intake prioritization, Delivery execution

Full Job Description

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Business Systems Engineer on the GTM Engineering team, you will design, build, and operate the automation and AI systems that power ClickUp's Go-To-Market business — spanning core business products and the integration platforms that connect them. This role is AI-native at its core: you won't just maintain existing workflows, you'll actively advance our GTM systems with intelligent agents, LLM-powered automations, and next-generation integration patterns built on MCP, ClickUp Super Agents, and modern iPaaS tooling.   You'll sit at the intersection of business systems architecture and applied AI — partnering with Sales, Finance, Revenue Operations, and fellow GTM Systems engineers to eliminate toil, accelerate revenue workflows, and build the automated, AI-augmented infrastructure the company runs on. This is a hands-on engineering role for someone deeply fluent in enterprise business systems, excited about deploying production AI, and committed to genuine ownership of the platforms they build — directly supporting GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-NATIVE AUTOMATION & AGENT DEVELOPMENT   - Design and build AI-powered automations and agentic workflows across the GTM tech stack — including Salesforce, NetSuite, Workato, and MuleSoft — to eliminate manual effort and accelerate business operations. - Develop and deploy ClickUp Super Agents and LLM-based automations to automate tasks such as deal data enrichment, quote generation assistance, order validation, revenue recognition triggers, and exception handling in quote-to-cas

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