Comm of Mass
Government
BusinessSystemsAnalyst(GovernmentOperations)
Neural analysis suggests this role is
optimal for mid candidates.
“Business Systems Analyst (Government Operations) at Comm of Mass. Skills: System analysis, Requirements gathering, Process mapping. Optimize public-facing system performance. Reduce system downtime”
What You'll Achieve.
Reduce system downtime by defined targets; Improve citizen user satisfaction scores
Industry & Context.
What They're Looking For.
Must Have
8+ years experience as BSA, Experience in government or public sector, Public-facing systems experience, Located in or willing to work in Boston, Requirements gathering, System analysis & design, Data modeling, Government compliance frameworks, Process mapping, Testing & QA, Reporting tools, SDLC methodologies, Analytical thinking, Stakeholder communication
What You'll Do.
Optimize public-facing system performance
Reduce system downtime
Deliver requirements within budget
Improve citizen user satisfaction
Ensure regulatory compliance
How You'll Work.
Communication Scope
Stakeholder communication
Full Job Description
Jobs for Humanity is partnering with Comm of Mass to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Comm of Mass Analyze and improve business systems for government operations in Boston, ensuring public-facing systems are efficient, compliant, and user-friendly. Job Duties and Responsibilities * Optimize public-facing system performance * Reduce system downtime by defined targets * Deliver requirements within budget constraints * Improve citizen user satisfaction scores * Ensure regulatory compliance across systems ## Qualifications Required Qualifications * 8+ years experience as a Business Systems Analyst * Experience in government or public sector * Experience in lieu of education accepted * Public exposure / public-facing systems experience * Located in or willing to work in Boston * Requirements gathering * System analysis & design * Data modeling * Government compliance frameworks * Process mapping * Testing & QA * Reporting tools (e.g., Tableau, Power BI) * SDLC methodologies * Analytical thinking * Stakeholder communication
Applying for this Business Systems Analyst (Government Operations) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Comm of Mass?
Real rants from real employees. Read before you apply.