Flex

Manufacturing

BusinessSystemAnalyst(L3support)

$480–720k ~AI est. Guadalajara, Jalisco, Mexico FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Business System Analyst (L3 support) at Flex. Skills: L3 support, Manufacturing systems, System analysis. Analyze quality tickets. Monitor quality tickets”

Industry & Context.

Manufacturing
Problems you'll solve

Troubleshoot; Root cause analysis

What They're Looking For.

Must Have

Bachelor's degree in engineering, L3 support experience, Manufacturing environments experience, SQL database experience, SQL Server experience, Python programming knowledge, English communication intermediate

Nice to Have

Hardware and network support experience

What You'll Do.

Analyze quality tickets

Monitor quality tickets

Resolve quality tickets

Analyze system configurations

Analyze system implementation

Analyze system integration

Make recommendations for improvement

Work with stakeholders

Improve operational procedures

Support Project Management

Oversee implementation projects

Write functional specifications

Write technical specifications

Communicate with users

Troubleshoot system behaviors

Investigate system deficiencies

Prioritize new requirements

How You'll Work.

Team & Collaboration

Work with stakeholders; Work with development teams; Communicate with users

Communication Scope

English communication

Process & Methodology

Project Management

Full Job Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. ## Job Summary At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives. **Job summary:** To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a **_Business System Analyst (L3 support)_** located in **_Guadalajara, North Campus_**. Reporting to the IT Operations Manager, Business System Analyst (L2-L3 support) role involves provide technical assistance (Manufacturing system, Hardware, Software) identifying, evaluating, and developing procedures which are cost effective and meet business requirements, to create specifications and direct translations of functions to be automated including complete systems design in detail. **What a typical day looks like:** * Analysis, monitoring, and resolution of internal requirements; quality tickets, processes, system configurations, implementation, and integration (applications or system improvements). * Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge. * Work directly with stakeholders to improve operational procedures to increase efficiency, product

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