IS International Services
Technology
BusinessSupportCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Business Support Coordinator at IS International Services. Skills: Inventory management, Process coordination, Document control. Confirm technology received is working. Update iPads with latest iOS”
Industry & Context.
Locate missing orders; Troubleshooting
Overnight travel < 10%
What They're Looking For.
Must Have
Confirm device is working order, Update iPads with latest iOS, Maintain iPad charge levels, Document and track serialized inventory, Manage inventory levels and master sheets, Prepare technology audit, Locate lost or missing orders, Order required replacements, Categorize all items, Add categorized items to master sheets, Coordinate fiscal year with subcontractors, Ensure accuracy when ordering with vendor, Assist with revamp of webstore items, Contact vendors, Negotiate terms with vendors, Work with upper management on new bundle, Ensure accuracy of new bundle, Create and report on webstore surveys, Scan outage documentation, File outage documentation, Upload external drive data, Forecast needs, Create final field reports, Compile final field reports, Follow document control processes, Follow archival processes, Follow retention processes, Support branding awareness, Support document control awareness, Establish min/max inventory levels, Adhere to inventory levels, Utilize technology to enhance work, Prepare reports representing data, Participate in department initiatives, Facilitate department initiatives, Participate in project initiatives, Facilitate project initiatives, Support continuous improvement of role, Support continuous improvement of processes, Support continuous improvement of procedures, Assist with onboarding new hires, Facilitate document control training, Facilitate document control awareness, Train new hires on technology requirements, Train new hires on scanning, Train new hires on organization of M Drive, Participate in training courses, Participate in training programs, Perform other duties as required
Nice to Have
Overnight travel (less than 10%)
What You'll Do.
Confirm technology received is working
Update iPads with latest iOS
Maintain iPad charge levels
Document and track serialized inventory
Manage inventory levels
Prepare technology audit
Locate missing orders
Order required replacements
Add categorized items to master sheets
Coordinate fiscal year with subcontractors
Ensure accuracy when ordering
Assist with webstore item revamp
Contact vendors for webstore
Negotiate terms with vendors
Work with management on bundle
Ensure bundle accuracy
Create webstore surveys
Report on webstore surveys
Support Outage Support team
Scan outage documentation
File outage documentation
Upload external drive data
Create final field reports
Compile final field reports
Follow document control processes
Follow archival processes
Follow retention processes
Support branding awareness
Support document control awareness
Establish min/max inventory levels
Adhere to inventory levels
Utilize technology to enhance work
Prepare reports representing data
Participate in department initiatives
Facilitate department initiatives
Participate in project initiatives
Facilitate project initiatives
Support continuous improvement
Assist with onboarding new hires
Facilitate document control training
Facilitate document control awareness
Train new hires on technology
Train new hires on scanning
Train new hires on M Drive organization
Participate in training courses
Participate in training programs
How You'll Work.
Team & Collaboration
Outage Support team; Upper management; Subcontractors; New hires
Full Job Description
The Business Support Coordinator will have a vital role that is strategically aligned to support the field personnel with regards to inventory. This role will manage audits for technology, office supplies within the Field Service Building, webstore ownership for Outage Services, and support for the Outage Support team. **Requirements** Ensure technology received from outages**:** o Confirm device(s) is in working order, including but not limited to: § MiFi; § iPad; § Case for iPad; o Ensure all iPads are up to date with the latest iOS before outage season; o Maintain proper charge levels for the iPads for outages; o Collaborate with the team to guarantee proper documenting and tracking of all serialized inventory. · Manage the inventory level and master sheets within the Field Service building, including but not limited to: o CORE cases and all ancillary items; o iPads for CORE cases; o iPads for new Engineers’ o MiFis; o Starlinks; o Tech Boxes and all ancillary items; o Clothing; o Hard Hats; o General Office Supplies. · Prepare technology audit before or after each outage season; locate lost or missing items; order required replacements, facilitate proper categorizations for all items, and add all categorized items to the applicable master sheets. · Coordinate each fiscal year with the subcontractor(s), ensuring accuracy when ordering with the vendor. · Assist with the revamp of the webstore items owned by Outage Services, which may include: o Contacting vendors; o Negotiating terms with vendors; o Working with upper management on the new bundle concepts; o Ensuring accuracy of the webstore; o Creating and reporting on surveys conducted for the webstore. · Provide support for the additional roles within Outage Support team, such as, but not limited to: o Scanning outage documentation and filing them electronically; o Uploading external drive data onto the network; o Forecasting inventory; o Creating and compiling final field reports using Excel and macros. · Foll
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