Proctor Loan Protector
Financial Services
BusinessSupportAnalystII
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Business Support Analyst II at Proctor Loan Protector. Skills: Process mapping, Operational improvement, Data manipulation. Assist in Loan Administration initiatives. Provide autonomous decision making”
Industry & Context.
Problem solving; Trouble shooting skills
Flexible schedule, Early morning work, Evening work, Weekend work, Manual dexterity, Speech and hearing sufficient, Vision sufficient, Sedentary position, Lifting (<10 lbs.), Manipulate objects, Standing, Reaching, Kneeling, Stooping, Bending, Pushing, Pulling
What They're Looking For.
Must Have
High School Diploma/GED, Intermediate to advanced Microsoft Excel, Technical writing experience, Process mapping experience, Analyze and document operational processes, Work independently and efficiently, Manage multiple tasks simultaneously, Detail oriented, Organizational skills, Analytical skills, Trouble shooting skills, Presentation skills, Proficient with MS Office Suite, Exceptional telephone demeanor, Maintain a high level of confidentiality, 1 – 3 years’ experience, Use discretion, Exercise good judgment, Resourcefulness
Nice to Have
Associates degree or college equivalent, 3 to 5 years mortgage servicing experience
What You'll Do.
Assist in Loan Administration initiatives
Provide autonomous decision making
Manage updates for publishing
Create policy and procedure
Perform pre and post board audits
Drive operational process improvements
Ensure adherence to operational policies
Ensure adherence to operational procedures
Enter data into Loss Draft Module
Register imaged checks into Loss Draft Module
Provide imaged check copies
Act as back up for Disbursement Report Generation
Act as back up for Deposit Report Generation
Perform client servicing system deposits
Adhere to a set schedule
How You'll Work.
Communication Scope
Oral communication; Written communication; Group presentation skills; Presentation skills
Process & Methodology
Project tracking
Full Job Description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. **Job Title: Business Support Analyst II** **FLSA Status:_Exempt_** **Department:_Account Management_** **Reports to _: Manager- Account Management_** ***Proctor Loan Protector does not sponsor any type of work visa’s or STEM programs.** **_Who are we? What do we do? Company Overview:_** Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation. **_What’s the culture like at Proctor Loan Protector?_** At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment. **_What can I expect from working at Proctor Loan Protector?_** * Fun work environment with a variety of work * Being part of a team * Career growth * Ability to highlight your skills * Feel valued * Great benefits, pay and culture ** _Tell me more about this role, what would I be doing?_** # Summary: This position will primarily assist in the various initiatives for Loan Administration and provide autonomous decision making for the Loan Admin functions, including managing updates for publishing, project tracking, policy and procedure creation, process mapping, pre and post board audits, and any other projects as assigned by management. Relies on extensive experience and judgment to plan and accomplish goals. Drives and implements operational process improvements as well as ensuring adherence to operational policies and procedures. A flexible schedule will be essential, which may include early
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