Verra Mobility
BusinessSupportAdministrator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Business Support Administrator at Verra Mobility. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customer reporting, invoicing, purchase orders, contractor coordination, compliance administration, operational delivery. Provide day-to-day administrative, office management and operational support to the UK Operations team.. Process monthly customer invoices accurately and on time, ensuring su”
What You'll Achieve.
customer reporting; invoicing; purchase orders; contractor coordination; compliance administration; operational delivery; operational metrics; service levels; KPIs; governance requirements; safe, reliable and well-governed operational outcomes
Industry & Context.
address issues early
5-day office-based commitment, pre-employment screening, employment verification checks
What They're Looking For.
Must Have
At least 3+ years’ experience in complex business operations support, office administration and management or a similar role., attention to detail and confidence working with reports, records, spreadsheets and documentation., Experience supporting invoicing, purchase orders, procurement or supplier administration., Good Microsoft Office skills, particularly Excel, Outlook and Teams., Clear written and verbal communication skills., The ability to manage competing priorities and follow through on actions., A practical, collaborative and customer-focused working style.
Nice to Have
SAP ByDesign or similar ERP experience would be useful., Experience supporting field services, technicians, maintenance teams, infrastructure, transport, technology, government contracts or another regulated service environment would be highly regarded., A Level 3 or Level 4 business administration qualification, or equivalent experience, would be beneficial.
What You'll Do.
Provide day-to-day administrative
office management and operational support to the UK Operations team.
Process monthly customer invoices accurately and on time
ensuring supporting documentation and approval requirements are met.
track and reconcile purchase orders for services
contractor support and project-related materials.
Maintain accurate operational registers
spreadsheets and compliance records.
Prepare customer reports in line with agreed service levels
KPIs and governance requirements.
Manage shared customer and operational support inboxes
ensuring queries and actions are tracked and followed up.
Coordinate work permits
access requirements and contractor-related administration for UK fieldwork.
Support contractor compliance
safety documentation and related records.
Maintain meeting notes
action logs and follow-up registers for operational and project meetings.
Assist with document control
reporting data and process improvement activity.
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; collaborative working style; working with customers, contractors and internal teams
Communication Scope
Clear written and verbal communication skills
Process & Methodology
project-related materials, project meetings
Full Job Description
Verra Mobility is looking for a Business Support Specialist to provide hands-on administrative and operational support to our UK Operations team. This is a varied role supporting customer reporting, invoicing, purchase orders, contractor coordination, compliance administration and day-to-day operational delivery. It would suit someone who is able to work autonomously, highly organised, accurate and confident working across records, reports, deadlines and stakeholders. You will be joining a regulated technology and field services environment, where documentation, service levels, safety requirements and follow-through all matter. This is a full-time, permanent opportunity requiring a 5-day office-based commitment, working from our Southampton office. What you’ll do Provide day-to-day administrative, office management and operational support to the UK Operations team. Process monthly customer invoices accurately and on time, ensuring supporting documentation and approval requirements are met. Raise, track and reconcile purchase orders for services, goods, contractor support and project-related materials. Maintain accurate operational registers, trackers, spreadsheets and compliance records. Prepare customer reports in line with agreed service levels, KPIs and governance requirements. Manage shared customer and operational support inboxes, ensuring queries and actions are tracked and followed up. Coordinate work permits, access requirements and contractor-related administration for UK fieldwork. Support contractor compliance, including inductions, site access, safety documentation and related records. Maintain meeting notes, action logs and follow-up registers for operational and project meetings. Assist with document control, audit evidence, reporting data and process improvement activity. What you’ll bring At least 3+ years’ experience in complex business operations support, office administration and management or a similar role. Strong attention to detail and confide
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